Lukeybabypug
Level 1 (4 points)
Notebooks

Q: My macbook safari keeps freezing all the time.

I only Had the macbook air since christmas every time , I got on safari it keep crashing. I have got all the up to date software on it.I really don't know why it keeps doing it. I have now gone on chrome and that works fine with no issue at all. this was a big change for me as I only used windows pc's before this. 

MacBook Air (13-inch, Early 2015), OS X El Capitan (10.11.4)

Posted on Mar 25, 2016 4:49 AM

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Lukeybabypug

Q: My macbook safari keeps freezing all the time.

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  • by D.Cohen,

    D.Cohen D.Cohen Mar 25, 2016 5:05 AM in response to Lukeybabypug
    Level 6 (8,424 points)
    Desktops
    Mar 25, 2016 5:05 AM in response to Lukeybabypug

    If you have problems opening webpages, take a look at these troubleshooting techniques suggested by Apple.

    https://support.apple.com/en-us/HT204098


    Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

    press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


    Open Safari - Preferences - Privacy - Remove All Website Data.


    Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.