denpic

Level 1 (4 points)

iPad

Q: Can not update my iPad Air to 9.3. Says I am not connected to the internet. I also have an iPad Air 2 which updated with no problem

I Cannot update my iPad Air to 9.3. Says I am not connected to the internet. I also have an iPad Air 2 which updated with no problem.

Posted on Mar 25, 2016 10:11 AM

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Q: Can not update my iPad Air to 9.3. Says I am not connected to the internet. I also have an iPad Air 2 which updated wi ... more

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by elcpu,

elcpu Mar 25, 2016 10:18 AM in response to denpic
Level 6 (16,265 points)

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Mar 25, 2016 10:18 AM in response to denpic

Apple has pulled the iOS 9.3 update for older devices (iPad Airs and previous, iPhone 5s and previous) due to problems with Activation. See these articles for details and possible workarounds.
http://www.imore.com/apple-working-ios-93-fix-older-iphone-ipad
https://support.apple.com/en-us/HT206203

A new build for the iPad 2 is now available that does not require the Activation step. A fix for the other devices is not yet available.
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