Dear Apple Support, I tried to contact you directly on my Ipad Air2 but your system would not work. So on my old reliable LG I have joined this discussion. Your Tech Support would not work so why am i surprised that 5 days after this problem started to appear you still have not fixed it. You are probably all on your Easter break.
Well, please enjoy it, Apple's reputation depends on customer loyalty. While you are all away eating Easter eggs your customers are fuming. At home, here in Ireland, there are three iphones and two ipads - oh and a reliable LG tablet - guess which are fully functional today! Well not the Apple products.
So, please Apple Support, let us all know when you are back off your holidays.
Oh, and by the way, I see sommeone is trying to make out it is related to "older" model Apple products.
I suppose this is relative, iphone 6s, ipad air2, ipad air, iphone 5..
Happy Easter Apple (it could be a rotten egg, difficult to tell in the glitzy rapper)