talking_tina

Level 1 (4 points)

iPhone

Q: installed iOS 9.3 and now have no cellular connection

unable to load any webpages or text. Tried hard reset, tried to restore network settings... do I need to do a factory reset? Worked fine until update

iPhone 6s, iOS 9.3

Posted on Mar 25, 2016 12:04 PM

I have this question too

Q: installed iOS 9.3 and now have no cellular connection

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Helpful answers

by Ingo2711,

Ingo2711 Mar 25, 2016 1:39 PM in response to talking_tina
Level 7 (25,977 points)

iPhone

Mar 25, 2016 1:39 PM in response to talking_tina

To make sure that this is not software related, set it back to factory settings, especially if you did the "over-the-Air update" to 9.3
Use iTunes to restore your iOS device to factory settings - Apple Support

If you haven't already, also check this article:
If you can't connect to a cellular network or cellular data - Apple Support
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