hello forum,
since a couple of day the fingerprint scanner of my iPad Air 2 is out of function.
of course it is activated. It worked for a year pretty well but now it looks like
something wrong.
IOS 9.3
any ideas?
kind regards
kd5uno
iPad Air, iOS 9.3, Fingerprint scanner
When you updated to iOS 9.3, especially if you first Restored as New, the fingerprints data might have been wiped clean.
First Reset your device by holding down the Home and Power buttons until the Apple logo appears. Then re-enter the fingerprints In Settings > Touch ID & Passcode.
Thanks a lot. I did that already.
no positive results. Now I can not even put new fingerprints in.
menue starts but when I put a finger in the sensor there is no reaction at all.
😐
If you had the front screen replaced/repaired by an unauthorized repair shop, udating to 9.3 might have disabled Touch ID. Search this topic here or Google it.
If not, take it to Apple and have it evaluated. It's likely a hardware issue.
No it is not the case.
I did that already But still no function of the sensor.
iPad Air 2 Fingerprint Scanner without function
