zhero77

Q: after updating to iOS 9.3 the links in Safari and Mail do not work

After updating to iOS 9.3 the links and Safari do not work. Overtime i search in google the results list shows but all the links do not work and Safari gets stuck. Same thing in Mail. So in Safari i should type the exact address to see that particular website or link

iPhone 6, iOS 9.3

Posted on Mar 25, 2016 1:56 PM

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Q: after updating to iOS 9.3 the links in Safari and Mail do not work

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  • by pdouek,

    pdouek pdouek Mar 26, 2016 10:29 AM in response to HelenGreta
    Level 1 (4 points)
    Mar 26, 2016 10:29 AM in response to HelenGreta

    same for me with Safari and mail.

    Mail crash if I click on a link and if I made a request on safari/google when click on a link, nothing happens.

    Tried to turn off javascript but i doesn't change anything.

  • by marinazaz,

    marinazaz marinazaz Mar 26, 2016 11:14 AM in response to zhero77
    Level 1 (4 points)
    iPhone
    Mar 26, 2016 11:14 AM in response to zhero77

    iPad seems to be working just fine.   Setting for Safari have JavaScript enabled on my iPad Pro running 9.3.

     

    Both of my 6s' have the same issue with links.  Safari locks up and I have to force quit the app.  Chrome also has the same issue.a  I downloaded the Google App from the AppStore, that browser works just fine with the links.  

     

    Hopefully we can see a fix soon.

  • by sdubash1975,

    sdubash1975 sdubash1975 Mar 26, 2016 2:46 PM in response to zhero77
    Level 1 (4 points)
    Mar 26, 2016 2:46 PM in response to zhero77

    So I spend 5 hours with Apple support to try and resolve. They asked me restart, reset and restore my phone and the only thing that worked after all that was Safari. Links from other app still don't work. The theory given to me was that since I updated to 9.3 by wifi it might be an issue, so for the restore I did while connected to my laptop. Long story short, Apple support is going to check with their engineers and revert to me by end of day. I will keep folks posted. I have an iphone 6s+ and so does my spouse and we both are facing the same issue. 

  • by Rory2016,

    Rory2016 Rory2016 Mar 26, 2016 2:55 PM in response to sdubash1975
    Level 1 (4 points)
    Mar 26, 2016 2:55 PM in response to sdubash1975

    I Have the same problem. It is all over the Internet. It's a bug and they will need a new update.

  • by Colbap,

    Colbap Colbap Mar 26, 2016 3:32 PM in response to zhero77
    Level 1 (8 points)
    Mar 26, 2016 3:32 PM in response to zhero77

    I changed the search engine from google to Bing and that solved the problem for me.

    Settings > Safari > Search engine

  • by samfrommiddlesbrough,

    samfrommiddlesbrough samfrommiddlesbrough Mar 26, 2016 3:40 PM in response to zhero77
    Level 1 (4 points)
    Mar 26, 2016 3:40 PM in response to zhero77

    You would think that Apple would have fixed the problem by now by sending out a newer update. It’s really annoying!

  • by frenchlop,

    frenchlop frenchlop Mar 26, 2016 8:35 PM in response to HelenGreta
    Level 1 (4 points)
    Mar 26, 2016 8:35 PM in response to HelenGreta

    Terrible! Looks like everybody in Apple is focusing in Marketing. 16G -> 64G, $100 ????? and make this terrible error (now my ipad mini 4 and iphone 6 is useless, luckily i have not done to all my apple devices). I have many many apple devices, iphone, ipad, apple tv, macbook pros and now is the time I should seriously think about getting out of this apple gadget world.

  • by ptfan,

    ptfan ptfan Mar 26, 2016 11:07 PM in response to zhero77
    Level 1 (4 points)
    Applications
    Mar 26, 2016 11:07 PM in response to zhero77

    It seems like opening links in Facebook stop working as well.

  • by Barnhambroom,

    Barnhambroom Barnhambroom Mar 26, 2016 11:47 PM in response to samfrommiddlesbrough
    Level 1 (4 points)
    Mar 26, 2016 11:47 PM in response to samfrommiddlesbrough

    cannot use iPhone 6 safari, mail or number of apps - terrible experience and basic testing mess up from Apple - javascript option does not work for me - need a bug fix!!

     

    it might just be me - but seem to have issues with most if not all iOS updates - maybe apple should also provide a 'restore to previous iOS' option when they do these updates so at least you can return to something that works!!!!

     

    hugely frustrating.........

  • by courtelp,

    courtelp courtelp Mar 27, 2016 12:51 AM in response to pdouek
    Level 1 (4 points)
    Mar 27, 2016 12:51 AM in response to pdouek

    Hi,

    on iPhone 6s, Mail crashes on a link. Nothing happens with Safari on click on a link. Same bug with Facebook.

    Turn off javascript allows click links on Safari but it is far too restrictive and the bug remains on Mail.

    Apple ? Apple ?? Help !

  • by Reinis Traidas,

    Reinis Traidas Reinis Traidas Mar 27, 2016 1:12 AM in response to zhero77
    Level 1 (4 points)
    Mar 27, 2016 1:12 AM in response to zhero77

    Embedded links do not work in ANY app since 9.3 update - be it iMessage, Safari, Chrome, WhatsApp, etc. They simply do not respond to tapping and in some cases freeze the app.


    Please fix!

  • by filahome,

    filahome filahome Mar 27, 2016 3:09 AM in response to zhero77
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 3:09 AM in response to zhero77

    Exactly the same problem after one week using 9.3., IPAD AIR2

  • by rockingdoc54,

    rockingdoc54 rockingdoc54 Mar 27, 2016 3:27 AM in response to filahome
    Level 1 (8 points)
    Mar 27, 2016 3:27 AM in response to filahome

    Me too. Fixed Safari by disabling Java, but Mail still freezing.

    Other web chat suggests removing any apps using extensions, but I am reluctant to do so because that is a lot of what I use my iPad Air 2 for.

    This is a HUGE ****-up by Apple, my iPad became pretty much useless after the 9.3 upgrade. Not least, because I couldn't use Safari to find a solution!  They need to sort out a fix soon or face a massive loss of consumer confidence.

  • by adeal3,

    adeal3 adeal3 Mar 27, 2016 4:15 AM in response to rockingdoc54
    Level 1 (8 points)
    iPhone
    Mar 27, 2016 4:15 AM in response to rockingdoc54

    It's a disgrace. Apple have clearly not tested the release as a blind donkey would notice that links don't work if they paid even the slightest attention. This is on an iphone 6 so not an older device. Why should I turn off javascript just to get a phone that works (although this fix does not actually work). I'm also not wasting hours of my time looking for a genius. Why do apple not release information on this issue when the internet contains a lot of news on the subject!

  • by SABristol,

    SABristol SABristol Mar 27, 2016 4:36 AM in response to zhero77
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 4:36 AM in response to zhero77

    Same problem on my 6S too.  Shame on you Apple.

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