zhero77

Q: after updating to iOS 9.3 the links in Safari and Mail do not work

After updating to iOS 9.3 the links and Safari do not work. Overtime i search in google the results list shows but all the links do not work and Safari gets stuck. Same thing in Mail. So in Safari i should type the exact address to see that particular website or link

iPhone 6, iOS 9.3

Posted on Mar 25, 2016 1:56 PM

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Q: after updating to iOS 9.3 the links in Safari and Mail do not work

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  • by tutor115e,

    tutor115e tutor115e Mar 30, 2016 1:25 AM in response to zhero77
    Level 1 (4 points)
    Mar 30, 2016 1:25 AM in response to zhero77

    Same here Apple..

    Turning JavaScript off makes things 'marginally' better, but still not able to follow links in Mail. frustrating!

  • by zhero77,

    zhero77 zhero77 Mar 30, 2016 4:21 AM in response to tutor115e
    Level 1 (14 points)
    iPhone
    Mar 30, 2016 4:21 AM in response to tutor115e

    ANother workaround is downloading Puffin browser and use that meanwhile

  • by Wagfromsweden,

    Wagfromsweden Wagfromsweden Mar 30, 2016 9:52 AM in response to zhero77
    Level 1 (4 points)
    Mar 30, 2016 9:52 AM in response to zhero77

    For me Apple is a Stable product, but now? What happend... Please get som leadership and stop use WAG method for develop!

    WAG is Will as guess method.. Solve this now please!!!!

  • by uomoboz,

    uomoboz uomoboz Mar 31, 2016 8:49 AM in response to Wagfromsweden
    Level 1 (4 points)
    Mar 31, 2016 8:49 AM in response to Wagfromsweden

    Apple.... Where R U? I can't waste my time and my money

  • by OriginalName022,Helpful

    OriginalName022 OriginalName022 Mar 31, 2016 10:42 AM in response to zhero77
    Level 4 (1,402 points)
    iPhone
    Mar 31, 2016 10:42 AM in response to zhero77

    9.3.1 is now available and it addresses this issue.

  • by PieterqNL,

    PieterqNL PieterqNL Mar 31, 2016 11:23 AM in response to OriginalName022
    Level 1 (4 points)
    Mar 31, 2016 11:23 AM in response to OriginalName022

    Hi OriganlName022,

     

    Thanks for the tip, at last I have a useful phone again!

     

    Some tips for apple, if they might read this:

     

    - This was a major bug. I think caused by the quick fix for older devices where IOS 9.3 did not work

    - I cannot understand why IOS 9.3 installation caused problems on older devices anyway. I should expect Apple is testing the upgrade on all devices they claim to support

    - I have had a lot of problems lately with this bug: cannot verify subscriptions, cannot use track/trace, cannot even reply to this forum from my iPhone.. Nowadays, searching the internet and click on a link or reply to a link from an email is as important as using your phone for a call. I'm disappointed no reaction from Apple on this forum (as far as I can see)

     

    At last, why didn't Apple informe it's customers? Is must be not that difficult to keep your users and customers informed, like some broadcast or announcement function on Apple devices. I suspect it's already available.

     

    Text could be something like 'Dear valued Apple customer: we experiencing some issues with the latest IOS update, but are investigating the problem. Sorry for the inconvenience.'

     

    'Dear valued Apple customer: we have located the problems with the latest IOS release and are working on a solution. We are expecting to release an upgrade in xx days.'

     

    This way I would feel taken seriously, and also know Apple is aware of the problems.

    And taking your customers seriously did not harm any company as far as I know. And don't forget Apple, your customers are mainly very loyal, but don't lose them by staying anonymous..

  • by Bob Reivax,

    Bob Reivax Bob Reivax Mar 31, 2016 1:36 PM in response to PieterqNL
    Level 1 (8 points)
    Mar 31, 2016 1:36 PM in response to PieterqNL

    Fully agreed with your advice to Apple !

  • by joe_7399,

    joe_7399 joe_7399 Mar 31, 2016 2:41 PM in response to zhero77
    Community Specialists
    Mar 31, 2016 2:41 PM in response to zhero77

    Hello zhero77,

     

    Thanks for using the Apple Support Communities!

     

    From your question, I understand that hyperlinks are not behaving as expected after updating to iOS 9.3. We know how frustrating situations like this can be and we want to make sure your devices are working as expected.

     

    iOS 9.3.1 was recently released. Performing this update should resolve this situation.

     

    If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3 - Apple Support

     

    Cheers!

  • by veehb,

    veehb veehb Apr 1, 2016 5:43 AM in response to joe_7399
    Level 1 (13 points)
    Desktops
    Apr 1, 2016 5:43 AM in response to joe_7399

    I have fought this problem for the past week or so in my iPad 3, after upgrading to IOS 9.3.  I rebooted my iPad 3 several times.  I was thinking that I had a serious problem with the iPad3 and thought I'd have to replace it.  Most frustrating! 

     

    I agree that Apple should have been a little proactive about this bug.  Yes, a notification of some time would have saved me some serious frustration.  Just glad I thought to check this forum this morning.  I'm just downloaded the update to 3.9.1  My iPad was useless since this bug was installed.   I was concerned that the problem could prevent the iPad from requesting the update.  But it worked and is the iPad3 now seems to be working "normally".  Did take a long time to down load and install. 

     

    My iPhone 6S is also running IOS 9.3 but isn't seeing this problem.  Must just be with the older devices.  My iPad 3 is several years old, but until now was working like a top!  Should I be nervous about updating the iPhone 6S?  Guess I shouldn't be. 

     

    I have seen nothing on my email from Apple telling me of the upgrade.  All I have seen recently from them is an email with an ad for the new iPhone SE that came from Apple around noon yesterday.  Nothing so far today.  I'd think they would tell the world that they have a fix for this most annoying problem!

     

    Thanks OriginalName022 for posting it here!

  • by farmwife,

    farmwife farmwife Apr 2, 2016 3:19 PM in response to veehb
    Level 1 (5 points)
    iPhone
    Apr 2, 2016 3:19 PM in response to veehb

    My son's phone has this problem also.  Of course it is out of warranty and our carrier has talked to Apple but gotten no where.  They say that the update has probably friend the interior antenna?  Does that sound like a good answer??  And my next question is if this phone was fried by Apple's update then why shouldn't Apple be responsible for replacing it.  IT worked perfectly fine until he did the latest update a week or so ago.  I believe it would be the 9.3 update.

  • by lkrupp,

    lkrupp lkrupp Apr 2, 2016 5:10 PM in response to farmwife
    Level 5 (4,153 points)
    Mac OS X
    Apr 2, 2016 5:10 PM in response to farmwife

    farmwife wrote:

     

    My son's phone has this problem also.  Of course it is out of warranty and our carrier has talked to Apple but gotten no where.  They say that the update has probably friend the interior antenna?  Does that sound like a good answer??  And my next question is if this phone was fried by Apple's update then why shouldn't Apple be responsible for replacing it.  IT worked perfectly fine until he did the latest update a week or so ago.  I believe it would be the 9.3 update.

     

    Ridiculous nonsense. Your carrier made something up to get rid of you.

  • by farmwife,

    farmwife farmwife Apr 2, 2016 5:24 PM in response to lkrupp
    Level 1 (5 points)
    iPhone
    Apr 2, 2016 5:24 PM in response to lkrupp

    I have turned into insurance so at this point it doesn't matter.  But the phone just searches and never hooks up to a tower.  So he can't call on it or pull anything up.  But it all seemed to happen after he did the update.  So it's solved and costing us $150.

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