HT201356: About your Apple ID email addresses

Learn about About your Apple ID email addresses
sklandis22

Q: Unable to activte iPhone 5 after IOS 9.3 update


I selected to update to IOS9.3.  After it installed, I cannot seem to get past the Activate iPhone.  I am prompted one Apple ID in parenthesis but that is not my Apple ID.  When I enter my correct Apple ID and password, I am told I cannot use that email to unlock the phone??

iPhone 5, iOS 9.3

Posted on Mar 25, 2016 3:37 PM