Beyond_say
Level 1 (9 points)
iPod

Q: how do you remove a passcode from an ipod nano when the computer does not sync with the ipod?

How do you remove a passcode from an ipod nano when the computer does not recognize/sync with the ipod?

iPod nano

Posted on Mar 25, 2016 5:12 PM

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Beyond_say

Q: how do you remove a passcode from an ipod nano when the computer does not sync with the ipod?

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 25, 2016 5:56 PM in response to Beyond_say
    Level 8 (38,485 points)
    Mac OS X
    Mar 25, 2016 5:56 PM in response to Beyond_say

    You need to get iTunes to recognize the iPod, so that it appears in iTunes.  If the computer's iTunes library was previously used to sync this iPod, the screen lock will not be on when you disconnect it.  Or, you can do a Restore on the iPod using iTunes, to erase the iPod and set it to default settings.

     

    What currently happens when you connect the iPod?  Is the iTunes library on the computer the same one that was previously used to sync the iPod?  To rule out a faulty USB docking cable, try a different cable (if possible).

  • by Beyond_say,

    Beyond_say Beyond_say Mar 25, 2016 5:59 PM in response to Kenichi Watanabe
    Level 1 (9 points)
    iPod
    Mar 25, 2016 5:59 PM in response to Kenichi Watanabe

    this computer is not the computer that i first used to sync to ipod. and when i plug in the cable to both the computer and the ipod, on the ipod screen it says connected but i dont know where because the ipod icon that should appear on itunes doesnt.

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 25, 2016 6:10 PM in response to Beyond_say
    Level 8 (38,485 points)
    Mac OS X
    Mar 25, 2016 6:10 PM in response to Beyond_say

    It does not need to be the iTunes library "first used" with the iPod (just the one most recently used to sync the iPod).  If the iPod's screen says "Connected," that means there is a data connection between iPod and computer.

     

    You can try putting the iPod into Disk Mode

     

    Putting iPod into Disk Mode - Apple Support

     

    Run iTunes and connect the iPod.  If iTunes picks it up, it may prompt you to do a Restore with the message about "recovery."  If you're OK with erasing the iPod, proceed with the Restore.  This also sets the iPod to default settings, so the screen lock feature is no longer enabled.

     

    If that does not help, do you use a Mac or Windows PC?

  • by Beyond_say,

    Beyond_say Beyond_say Mar 25, 2016 6:13 PM in response to Kenichi Watanabe
    Level 1 (9 points)
    iPod
    Mar 25, 2016 6:13 PM in response to Kenichi Watanabe

    i got the passcode off and did not lose any of my music, but i now i want to sync my ipod so i can transfer the music to my computer and then add more music, and i have a mac

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 25, 2016 6:21 PM in response to Beyond_say
    Level 8 (38,485 points)
    Mac OS X
    Mar 25, 2016 6:21 PM in response to Beyond_say

    iTunes syncing is typically in one direction only, from the iTunes library on computer to the iPod.  You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes song (which you can also re-download from the iTunes Store at no cost).  However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like "ipod transfer music," you should get some useful links.

     

    Once the iPod's song files are on your Mac's drive, add them to your current iTunes library.  After confirming all of your songs are now in your iTunes library, you can set up syncing with the iPod (or do a Restore in it).