Simon_68

Q: My iPad won't undate to iOS 9.3 because it say I have no internet connection to verify the download, which obviously couldn't have downloaded without said connection!

MY iPad downloaded ios 9.3 but says it can't verify the download because I have no internet access. Ob I do have access or how else would the download have happened? Going to try the 4G network away from the wifi at home, hope that will work!

iPad, iOS 6.1.3

Posted on Mar 25, 2016 7:10 PM

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Q: My iPad won't undate to iOS 9.3 because it say I have no internet connection to verify the download, which obviously couldn't have ... more

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  • by sterling r,Helpful

    sterling r sterling r Mar 27, 2016 4:33 PM in response to Simon_68
    Community Specialists
    Mar 27, 2016 4:33 PM in response to Simon_68

    Hi there Simon_68,

     

    It sounds like you are unable to update your iPad for some reason over the air. I would try the troubleshooting in the following article:

     

    Get help with over-the-air iOS updates

    If you try to update the iOS on your device, you might see one of these messages:


    "Unable to Check for Update. An error occurred checking for a software update."
     


    "Unable to Verify Update. iOS failed verification because you are no longer connected to the Internet."
     

    Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network. If the issue happens again after trying to update with multiple networks, use iTunes to update your device.

    Learn more about iOS updates.

     

     Thank you for using Apple Support Communities.