Calushikid'
Level 1 (35 points)
Apple TV

Q: AirPlay Won't Play Videos Well

I Have an iPod Touch 6th Generation & a Apple TV 4. After updating my iPod Touch to IOS 9.3 & My Apple TV 4 to tvOS 9.2, Airplay just won't play as before. When I try to Airplay from my iPod Touch to Apple TV, the Airplay gets to the Apple TV but it will not play. I try touching the PLAY/PAUSE button on the Siri Remote, but nothing happens & I even try by touching the Play button on the iPod touch but still nothing. The only way it could work is if I I restard the Airplay a few times more. But this only happens in safari and in some other apps, but not in YouTube or iTunes & afternoon updating the buffering has gotten slower & it buffers a lot more.

iPod touch, iOS 9.3

Posted on Mar 25, 2016 8:34 PM

by Diana.McCall,Apple recommended
Diana.McCall Diana.McCall
Level 4 (3,063 points)
Apple TV
A:

Aha. Full powercycle on the ATV fixed airplay video player. I had tried the software reset from settings, but apparently that wasn't brutal enough. You'd think the Apple update would be able to reset/restart itself correctly, so we wouldn't have to fumble around. Well now we know.

Posted on Mar 26, 2016 1:49 PM

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Calushikid'

Q: AirPlay Won't Play Videos Well

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  • by Diana.McCall,

    Diana.McCall Diana.McCall Mar 26, 2016 1:03 PM in response to Calushikid'
    Level 4 (3,063 points)
    Apple TV
    Mar 26, 2016 1:03 PM in response to Calushikid'

    I agree 100%. I'm airplaying from iPad air using chrome to Apple TV tvOS 9.2. The stream downloads fully as indicated by the progress bar. Can advance manually to view individual frames, but video will not play continuously. Airlplay from the utube app on iPad works fine, but other videos are hopeless! Does it really work after multiple retries?

  • by Diana.McCall,Apple recommended

    Diana.McCall Diana.McCall Mar 26, 2016 1:49 PM in response to Diana.McCall
    Level 4 (3,063 points)
    Apple TV
    Mar 26, 2016 1:49 PM in response to Diana.McCall

    Aha. Full powercycle on the ATV fixed airplay video player. I had tried the software reset from settings, but apparently that wasn't brutal enough. You'd think the Apple update would be able to reset/restart itself correctly, so we wouldn't have to fumble around. Well now we know.

  • by Calushikid',Helpful

    Calushikid' Calushikid' Apr 2, 2016 11:14 AM in response to Calushikid'
    Level 1 (35 points)
    Apple TV
    Apr 2, 2016 11:14 AM in response to Calushikid'

    So it still not working. I also notice that when I start playing a video the scrubbing slider on the player starts to go crazy, like it's trying to play but like something is stopping it. It goes like: 0:00 to 0:01 & 0:02 & then it comes back to 0:00. I can only get it to work if when I play the video & later go to control center & turn airplay OFF & then back ON, it's the only way I could get it to work.

  • by paksarhad,

    paksarhad paksarhad Mar 28, 2016 3:22 AM in response to Calushikid'
    Level 1 (12 points)
    Apple TV
    Mar 28, 2016 3:22 AM in response to Calushikid'

    my god we are in the same boat. I have exactly same issue. After upgrading ATV4 to 9.2, airplay is not working from iphone6s plus. My issue is same as Calushikid explained. I can only get it to work if when I play the video & later go to control center & turn airplay OFF & then back ON, it's the only way I could get it to work as Calushikid mentioned. But this also sometimes works and sometime does not.

     

    I tried full power recycle by pulling out ATV power plug, still no success.

  • by Protodd,

    Protodd Protodd Mar 29, 2016 7:31 AM in response to paksarhad
    Level 4 (2,069 points)
    Mar 29, 2016 7:31 AM in response to paksarhad

    might be a stupid question but have you tried power cycling all of the hardware - iTunes computer, modem, router etc?

  • by paksarhad,

    paksarhad paksarhad Mar 29, 2016 8:02 AM in response to Protodd
    Level 1 (12 points)
    Apple TV
    Mar 29, 2016 8:02 AM in response to Protodd

    Yes and no luck

  • by teufelm,

    teufelm teufelm Mar 29, 2016 8:48 AM in response to paksarhad
    Level 1 (4 points)
    Mar 29, 2016 8:48 AM in response to paksarhad

    Hi!

    Same Problem here... with Video via Airplay vom iPhone 6s ipad Air (iOS 9.3) to ATV4 (tvOS 9.2)

    Video starts on ATV4. Time ist 0:10, then 0:11 and back to 0:10 and so on.

     

    Anynews on that problem?

     

    Martin

  • by Akon94,

    Akon94 Akon94 Mar 29, 2016 5:39 PM in response to Calushikid'
    Level 1 (4 points)
    Mar 29, 2016 5:39 PM in response to Calushikid'

    Im having the exact same issue with the 0:01,0:02,0:01... so annoying!! i hope this gets fixed!

  • by lenyapugachev,

    lenyapugachev lenyapugachev Mar 31, 2016 11:53 PM in response to Calushikid'
    Level 1 (4 points)
    Apple TV
    Mar 31, 2016 11:53 PM in response to Calushikid'

    Same issue. After last updates, AirPlay stuck on two seconds going there and back, even in youtube from MBP's Safari, and close to every time it happens with iPad mini 2. ATV 4.

  • by paksarhad,

    paksarhad paksarhad Apr 2, 2016 7:58 AM in response to Calushikid'
    Level 1 (12 points)
    Apple TV
    Apr 2, 2016 7:58 AM in response to Calushikid'

    Ok folks... Was tired of this issue.... Restored back 9.1.1... all is working fine now... Just tested with newly released iphone ios 9.3.1... All is good... Better hurry and restore back to 9.1 before apple stops authorizing old ios restore for apple tv4

  • by Diana.McCall,

    Diana.McCall Diana.McCall Apr 2, 2016 1:23 PM in response to paksarhad
    Level 4 (3,063 points)
    Apple TV
    Apr 2, 2016 1:23 PM in response to paksarhad

    Well, what do you know. My prior success with power cycle was only temporary. The problem of airplay loading the video but not playing continues. Simple airplay off/on on the iPad doesn't help. What seems to work fairly reliably is to start the video as if it was going to work, let ATV begin downloading, then hit the menu button. This cancels airplay, and after a moment the video will start playing on the iPad. Now turn airplay back on and playback continues on ATV. Interestingly, when you do this, the video URL appears briefly in the upper right of the TV screen, which never happens normally. Sometimes when I do this, ATV continues playing a previous video, not necessarily the most recent. Closing and reloading the hosting web page seems to fix this. This workaround is a terrible hack, but it will do until Apple can fix the underlying hangup...

  • by paksarhad,

    paksarhad paksarhad Apr 2, 2016 1:30 PM in response to Diana.McCall
    Level 1 (12 points)
    Apple TV
    Apr 2, 2016 1:30 PM in response to Diana.McCall

    As a workaround, i use to play the video little bit on iphone and then hit airplay. URL appears but the video is played by ATV. But this doesnt work on all videos. Some might not work no matter what i did.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Apr 2, 2016 1:54 PM in response to paksarhad
    Level 4 (3,063 points)
    Apple TV
    Apr 2, 2016 1:54 PM in response to paksarhad

    I agree. Starting the video on iPad, then switching to airplay only works sometimes. The sequence I suggest, starting the video normally in airplay, menu, airplay back on seems more reliable. Cludgey, but reliable.

  • by paksarhad,

    paksarhad paksarhad Jun 3, 2016 9:11 AM in response to Calushikid'
    Level 1 (12 points)
    Apple TV
    Jun 3, 2016 9:11 AM in response to Calushikid'

    hi

    has anyone upgraded to latest version ? is the issue resolved in new version ?

     

    thank you

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