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iOS 9.3 update trouble for iPhone 5

Hello,


Anyone having trouble updating the iOS 9.3 update on a iPhone 5? My phone shows there is a software update in my settings / general tab and when I try to install it, I select install now, it prompts me for my password, and afterwards it ask to "Agree" terms and conditions, I agree, then a message that reads "verifying update" comes up and I get a message seconds later, "unable to verify update, iOS 9.3 failed verification because you are no longer connected to the internet" ??? I have my home WiFi connected to the phone fine because I verified it with other apps and the WiFi bars are on the phone strong. Any advise? I am not sure if the 9.3 update is not compatible for iPhone 5??? Please help. Thank you, Enrique

Posted on Mar 25, 2016 11:43 PM

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3 replies

May 3, 2016 2:20 PM in response to jorf

The article is no longer there because it is no longer an issue. Try http://arstechnica.com/apple/2016/03/apple-pulls-ios-9-3-update-for-older-device s-following-activation-problems/ for some information or google https://www.google.com/search?client=safari&rls=en&q=apple+ios+9.3+update+proble ms&ie=UTF-8&oe=UTF-8


Odds are if you are having an issue its something besides what I was writing about. I suggest a new question describing the problem in Using iPhone

iOS 9.3 update trouble for iPhone 5

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