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Mar 27, 2016 11:28 AM in response to Benno8036by judysings,Hi Benno8036,
I understand you purchased a new PC, and you have the latest iTunes and iPhone software, but your computer is not recognizing your iPhone. How did you add your iTunes Library to your new computer? The resources below will explain how to do this, and provides troubleshooting steps for the PC not recognizing your iPhone. Be sure to restart the computer and the iPhone after making changes.
How to move your iTunes library to a new computer
Authorize your computer in iTunes
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
Take care,
