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All replies
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Helpful answers
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Mar 26, 2016 2:43 AM in response to jaskaran199by ckuan,Sorry, maybe the iPhone was stolen that's why he's not returning the call.
There's no way to bypass Activation Lock without the correct Apple ID & password.
You have to return it for a refund because you will never be able to use the iPhone.
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Mar 26, 2016 2:54 AM in response to jaskaran199by ckuan,jaskaran199 wrote:
how do i return it to
Well of course to the place you bought it from.
There's nothing we can do for you. It's a private sale between you and the seller.
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Mar 26, 2016 2:57 AM in response to ckuanby jaskaran199,i brought it from a stranger and he wont pick up the phone
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Mar 26, 2016 3:06 AM in response to jaskaran199by ckuan,Well you took the risk, ...
Here a tip when buying second hand Apple devices.
This is what the seller has to do before you part with your money:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
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Mar 26, 2016 8:47 AM in response to ckuanby eidwo,I have a similar problem. I shared one apple id with someone who has sold his iphone to me he's bought an iphone 6. Then he changed the password and he don't give the changed password to me!!! what should I do?!
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Mar 26, 2016 8:58 AM in response to eidwoby ckuan,He doesn't need to give you his password.
Read the link (in blue) in my previous post on how and what he can do.
Here I make it easier for you:
If you still have your iOS device
- If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
- Back up your iOS device.
- Tap Settings > iCloud. Scroll down and tap Sign Out. In iOS 7 or earlier, tap Delete Account.
- Tap Sign Out again, then tap Delete from My iPhone and enter your password.
- Go back to Settings and tap General > Reset > Erase All Content and Settings. If you turned on Find My iPhone, you might need to enter your Apple ID and password.
- If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
- Contact your carrier for help transferring service to a new owner. If you aren't using a SIM card with your device, you can contact them to get help transferring service to the new owner.
If you no longer have your iOS device
If the steps above weren't completed and you no longer have your device, use these steps:
- Ask the new owner to erase all content and settings using the above steps.
- If you're using iCloud and Find My iPhone on the device, sign in to icloud.com/find, select the device, and click Erase. After the device has been erased, click Remove from Account.
- If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it will prevent the new owner from deleting your information from iCloud.
- If you're switching to a non-Apple phone, deregister iMessage.
- If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.
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Mar 26, 2016 9:30 AM in response to ckuanby eidwo,I didn't understand. after he changed the password where do i get it to turn off find my iphone? It's ON now. I can't delete the account. I can't sign in or sell my cellphone too. I entered the previous password and it doesn't work. he changed it!!! (he's my brother!!!)
sorry, for writing wrong. I'm not American. my country is not on the list of countries on the website. so i can't contact them. all i have is my phone and its box!!!
You mean he can unpair my iphone? He won't
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Mar 26, 2016 9:32 AM in response to eidwoby ckuan,eidwo wrote:
I didn't understand. after he changed the password where do i get it to turn off find my iphone? It's ON now. I can't delete the account. I can't sign in too. I entered the previous password and it doesn't work. he changed it!!! (he's my brother!!!)
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You don't. Your brother has to use
and wipe your iPhone then you can start your iPhone as new.
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Mar 26, 2016 10:03 AM in response to ckuanby eidwo,I mean he erased all the data before he gave the phone to me. He changed the password. I know it's childish.
Sorry. i didn't understand what you said. but thank you anyway
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