There was a Problem connecting to the server "" Problem Mount ?

There are many possible causes for this issue, and it may be hard to resolve. Please take whichever of the following steps is applicable that you haven't already tried. Back up all data before making any changes.

If you get the alert in the login screen before you log in, stop here and ask for instructions.

Step 1

If you get the alert as soon as you log in, it's probably caused by one of your login items or by software that otherwise loads at startup or login. Common offenders are "1Password" and "Adobe Resource Synchronizer," but there are many others.

Select the Login Items tab in the Users & Groups pane of System Preferences. Delete any suspicious items. If you're not sure which ones to delete, double-click each to test it.

To avoid confusion, note that checking or unchecking the box next to a login item does not inactivate it. You have to delete the item from the list.

Step 2

If there's an icon representing the server in the sidebar of a Finder window, hold down the command key and drag it out.

Step 3

You may have created aliases to files or folders on the server. If you don't know whether you did that, you can find all aliases as follows.

Triple-click anywhere in the line of text below on this page to select it:

kMDItemContentType=com.apple.alias-file

Copy the selected text to the Clipboard by pressing the key combination command-C.

In the Finder, press command-F to open a search window, or select

File ▹ Find

from the menu bar. In the search window, select

Search: This Mac

from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select

Other...

A sheet will drop down. In that sheet, select

Raw Query

as the criterion, then click OK or press return.

Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.

The search window will now show all aliases on mounted volumes. You can see the target of each alias by selecting it and opening the Info window. Delete any that refer to the server.

Step 4

Open the Printers & Scanners pane in System Preferences and delete any network devices you no longer use. If in doubt, delete them all and add back the ones you want.

Step 5

Back up all data, then open the iCloud pane in System Preferences. If the box marked iCloud Drive is checked, uncheck it and confirm. Your iCloud data should be preserved on Apple's servers.

Test to see whether there's an improvement, then re-check the box and test again. It may take a noticeable amount of time for your data to resynchronize. In the sidebar of a Finder window, a pie-chart icon next to iCloud Drive will show the progress of the download. When the download is complete, the icon will change to a cloud.

If you use Family Sharing, disable that too and test.

Step 6

Copy the line below to the Clipboard as in Step 3:

~/Library/PDF Services

In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens. You may not see what you pasted because a line break is included. Press return. A folder may open. If it does, move the contents to the Desktop, or to a new folder on the Desktop. Log out and log back in. Test. If there's no change, put the items you moved back where they were and continue.

Step 7

Open the folder

~/Library/Preferences

as in Step 5 and move the file named "loginwindow.plist" items in that folder to the Trash, if it exists (it may not.)

Log out and back in again, and test.

Step 8

Other possible causes are references in the iPhoto, Photos, iTunes, or iMovie library pointing to the server, bookmarks in the Preview application, and PDF files created by Adobe Acrobat with embedded scripts.

Try repairing the Photos library, or the iPhoto library, if applicable.

If you get the alert when connecting an iOS device with iTunes, re-create your iTunes library and playlists. See also this ASC discussion.

If you get the alert when selecting a screen saver, you may have moved your iTunes library to the file server.

Step 9

Resources such as images or sounds stored on the server may have been added to various applications. Examples would be pictures added to Contacts and custom sounds added to Mail. The range of possibilites is practically infinite, so I can't be more specific. You might get a hint by launching the Console application and looking for error messages that appear at the same time as the alerts.

Step 10

Disconnect all wired peripherals except those needed to start up. Start up in safe mode. Test. After testing, restart as usual (not in safe mode) and verify that you still have the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

Step 11

Launch the Directory Utility application. Depending on what version of OS X you have, you may be able to do that by entering the first few letters of its name in a Spotlight search. If that doesn't work, triple-click anywhere in the line of text below on this page to select it:

/System/Library/CoreServices

Right-click or control-click the selected text and select

Services ▹ Open

from the contextual menu.* A folder named "CoreServices" will open. The Directory Utility application is in that folder, or in a subfolder named "Applications".

In the Directory Utility window, select the Directory Editor tool in the toolbar. Select Mounts from the Viewing menu in the toolbar, and /Local/Default from the node menu, if not already selected. On the right is a list of names and values. By default, the list is empty. If it's not empty, post a screenshot of the window and stop here.

*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.

Step 12

Open the following file as you did in the last step:

/etc/auto_master

It will open in a TextEdit window. The contents should be exactly this:

#
# Automounter master map
#
+auto_master # Use directory service
/net -hosts -nobrowse,hidefromfinder,nosuid
/home auto_home -nobrowse,hidefromfinder
/Network/Servers -fstab
/- -static

If there are any other lines in the window, post them. Otherwise, close the window.

Please back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

/var/root

Right-click or control-click the highlighted line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Please delete the folder named "root."

In your screenshot, the root folder did not have a red badge on its icon, as some of the others did. Does it have that badge now? It should.

Something is wrong there. You seem to be a member of the wheel group, which you should not be.

This procedure is a diagnostic test. It makes no changes to your data.

Please triple-click anywhere in the line below on this page to select it:

dseditgroup -o checkmember wheel | pbcopy

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered.

The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.

The Terminal window doesn't show the output. Please don't copy anything from there.

If any personal information appears in the output, anonymize before posting, but don’t remove the context.

Please post the output of this command:

ls -@elO /var/ | pbcopy