10.11.4 Safari freeze

Well, I have 512 GB disk, so I partitioned into two 256 GB parts, then used Carbon Copy Cloner to duplicate the original 10.11.4 install onto the new partition, then installed the beta 10.11.5 over the 10.11.4, keeping the original 10.11.4 install on the original partition. I am not allowed to comment on beta software, but i recommend it if you're having serious 10.11.4 issues, BUT backup, backup, backup, because this is beta software.

The pace of the release of 10.11.5 betas has picked up; there is now a beta 3, which I have not yet installed. Hopefully this means that the release of 10.11.5 is not too far away.

Read this quickly, in case the Apple board police decide to delete this. A pity they aren't all so zealous about fixing a serious problem that we've all been experiencing.

And to answer your question more directly: Keep a log of the crashes and what you've done to try and fix it. Then go to an Apple store and demand a new computer. That may be what finally causes Apple to pay some attention to this.

Thanks, I don't want to do BETA software. My system is literally less than 6 months old and was working fine up till this last update. Even if I did get a replacement I think it would have the same problem seeing as we can't underpin what seems to be causing it.

This is seriously the most trouble I have ever had with a MAC. My warranty lasts for 3 years so if the next update doesn't fix it I guess I will go in and talk to someone even though it seems next to impossible to replicate when I want to.

I totally get that, and you're absolutely right, there is NO reason you should have to deal with all this nonsense. Come to think of it, there is NO reason that ANY of us should have to put up with these issues. Windows, I expect this nonsense, but Apple? I've used Macs exclusively since 1984 and OS X since the days of the public beta, and this is the worst software screw up I've seen them make on the Mac. And, seriously, nearly all respondents here are reporting that this is a 10.11.4, so wouldn't step 0 just be to roll back parts of the codebase to 10.11.3?

I, too, have had freeze issues with OS X El Capitan Version 10.11.4. I use a 21.5 inch; Mid 2010; 3.06 GHz Intel Core i3 iMac and I have posted on this discussion forum on several occasions complaining about how maddening it is to have the computer lock-up.

About a week or so back, I was notified that my Adobe Flash Player needed updating; specifically, it downloaded AdobeFlashPlayer_21-a-install.dmg. To be honest, I didn't even realize I had an Adobe Flash Player Installed on my computer.

In any case, my iMac has not “frozen” since. This could simply be a fluke and I am not at all implying that updating Adobe Flash Player will solve everyone’s lock-up issues. I waited a while before posting to be sure I wasn’t imagining that my iMac was “cured.” For what it’s worth, I am pretty good with using computers, but I will admit I am in no way code savvy. I have no logical explanation as to why, but so far, my computer has been working fine. NOTE: I am simply writing about my experience ... I have no connection with Adobe.

To be honest I build my own Windows systems as well and never have any problems like this. iOS 9 also had a similar crash bug after launching last year which ruined my iPhone 5S until it was thankfully patched. I have been an apple user since the early 2000's but recently their software has been really rocky even Windows 10 has been much smoother with patches which is saying something.

Anyway glad I can talk about this with others having the same issue.

And, seriously, nearly all respondents here are reporting that this is a 10.11.4

I had it during 10.10, and I reported it at bugreport.apple.com in November when I was running 10.11.1. Six weeks later Apple responded to that with "Engineering has determined that your bug report is a duplicate of another issue and will be closed." So it has been a known issue to Apple for a very, very long time.

Agree nothing works. Apple has know idea and it doesn't seem to be to urgent for them. I've done pretty much what everyone else has done. It even crashes using an external dvd player on iMac 27" (late 2015) Anything that plays video seems to be a guaranteed freeze and restart. I have know idea what's happening. I hope someone they figure it out soon.

Ive had this freezing problem for months now, usually in safari it stops working. Trackpad goes out (no forcetouch), complete system freeze... even if you close the lid, the screen stays on. Keep in mind its the 2015 retina mbp. I went to the apple store to speak to a genius and they preformed a clean install of 10.11.4. Got home, finished "setting up my mac" pages, went so safari and boom it freezed again. What gives? I have a 600$ laptop that never freezes. Im going to apple tomorrow to see what they can do. The genius told me that they will take my laptop for 3-5 days to preform more diagnostics.. as if that will help. These are probably faulty chips that need to be replaced ASAP. Apple needs to get their act together.

Me too..... if safari freezes, everything freezes and needs to force shut down (hold+pwr).... already uninstalled adobe flashplayer..... same thing happens...... come on apple!!!! we need a fix here! I just had my macbook air 2015..........goshhhh!

I Have spoken with an Apple representative that confirmed this issue on their own MacBook Pro. You can revert back to Yosemite this will make your system stable again. The problem is 11.10.4 has software issues on some macs but Apple have not officially confirmed it.

It’s now nearly two weeks since I roll back to 10.11.3 and my Mac had not an single freeze!

I know that is no positive proof but at least an indication that something is wrong with 10.11.4 on some Macs.

If I read carefully through this tread I think there are different issues mixed that have only one in common a kind of freeze of the operating system. Some issues maybe related due to hardware problems (e.g. freezes since Yosemite ?) but for a larger group the problems just start with 10.11.4 and happen mostly while watching videos with Safari.

Since there are also some people using 10.11.4 that claims to have no problem at all it could be related to the different hardware of the Mac’s. Maybe an issue with chipset drivers (for Haswell, Brodwell, etc.) or the graphic driver (AMD, Nvidia, Intel or a combination of two of them) or the memory management (different memory size, 4GB, 8GB, 16GB…) or what ever?

We should start to classify the hardware in more detail to see if there is something in common?

Here is mine:

Model: MacBookAir7,1

Model: MacBookAir7,1

CPU: Intel Core i7 with 2,2 GHz

RAM: 8 GB 1600 MHz DDR3

Graphic: Intel HD Graphics 6000 1536 MB

Issue: Freezes with 10.11.4 no more freezes with 10.11.3

Hi there,

Got the same issue with Safari freezing since 10.11.4. Happens sporadically when watching Netflix, listening to music on Youtube, Soundcloud, etc. Only hard restart helps as even the trackpad doesn't work anymore then.

My specs:

MacBookPro12,1

Intel Core i5 2,7 GHz

8 GB 1867 MHz DDR3 RAM

Intel Iris Graphics 6100 1536 MB

I would recommend using Chrome because Safari seems to tigger the freezing.

Trackpad locks up as well and interface freezes.

MacBook Pro (Retina, 13-inch, Early 2015)

2.7 GHz Intel Core i5

8 GB 1867 MHz DDR3

Intel Iris Graphics 6100 1536 MB

I would also recommend visiting this forum post it has gained a lot of traction on the same problem.

http://forums.macrumors.com/threads/macbook-pro-2015-with-osx-el-capitan-10-11-4 -system-wide-freeze.1963711/page-15

I experience the same problem with 10.11.4 on a new iMac - most recently when waking the iMac from overnight "sleep" and attempting to use Safari (typically first). Occurs regularly, but thus far only after an "overnight sleep" session.