Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

10.11.4 Safari freeze

Hi,


I have a MacBook Pro Retina 13" Mi-2015 since November and I didn't have any problems since the new El Capitan 10.11.4.

Indeed, Safari freeze randomly when I click on tabs and also freeze the entire computer. I can only hard reboot my Mac ...


Someone also have this problem ?


Thanks.

(Sorry, english is not my mother tongue)

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on Mar 26, 2016 3:48 AM

Reply
245 replies

Mar 27, 2016 6:26 PM in response to Cunnla

This seems to be a widespread problem affecting some Mac users but not all. See here:

http://osxdaily.com/2016/03/26/resolving-problems-with-os-x-10-11-4/

Best contact Apple with feedback so that a bug fix will come out a bit faster.

http://www.apple.com/feedback/

https://www.apple.com/support/feedback/

In the meantime, try using another browser or reinstall El Capitan from the Recovery disk. Boot up holding down Command and R keys to enter Recovery mode.

Mar 28, 2016 3:46 AM in response to Neystak

same issue! early 2015 mbp.

check this..


  • 28.03.2016 10:38:45,362 com.apple.WebKit.WebContent[533]: [10:38:45.362] itemasync_CopyProperty signalled err=-12785 (kFigBaseObjectError_Invalidated) (invalidated) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/Player/FigPlayer_Async.c line 2092
  • 28.03.2016 10:38:45,362 com.apple.WebKit.WebContent[533]: [10:38:45.362] itemasync_CopyProperty signalled err=-12785 (kFigBaseObjectError_Invalidated) (invalidated) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/Player/FigPlayer_Async.c line 2092
  • 28.03.2016 10:38:45,622 com.apple.WebKit.WebContent[533]: [10:38:45.622] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
  • 28.03.2016 10:38:50,623 com.apple.WebKit.WebContent[533]: <<<< VT-DS >>>> VTDecompressionSessionWaitForAsynchronousFrames: WARNING: waited 5 seconds for video decoder to complete asynchronous frames; maybe it is stuck or has a buggy path that does not complete a frame?
  • 28.03.2016 10:39:00,624 com.apple.WebKit.WebContent[533]: <<<< VT-DS >>>> VTDecompressionSessionWaitForAsynchronousFrames: WARNING: waited 10 seconds for video decoder to complete asynchronous frames; maybe it is stuck or has a buggy path that does not complete a frame?
  • 28.03.2016 10:39:07,751 watchdogd[337]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive
  • 28.03.2016 10:39:39,000 bootlog[0]: BOOT_TIME 1459150779 0

10.11.4 Safari freeze

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.