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10.11.4 Safari freeze

Hi,


I have a MacBook Pro Retina 13" Mi-2015 since November and I didn't have any problems since the new El Capitan 10.11.4.

Indeed, Safari freeze randomly when I click on tabs and also freeze the entire computer. I can only hard reboot my Mac ...


Someone also have this problem ?


Thanks.

(Sorry, english is not my mother tongue)

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on Mar 26, 2016 3:48 AM

Reply
245 replies

Apr 7, 2016 9:40 AM in response to Jonathan Milenko

I am having the same issue. I am using a iMac 21.5 inch, mid 2010, with the OS X El Capitan Operating System (10.11.4) and Safari 9.1 (11601.5.167.1) I experience multiple screen freeze-ups daily when on Safari. The cursor will move, but clicking the mouse does nothing. Keyboard prompts also do not work. The Track Pad will also move the cursor, but again, clicking does nothing. The screen simply is locked. I have to force shut down by holding the on/off button and then restart. I find this to be extremely frustrating. So glad to know it's not just me!

Apr 9, 2016 7:03 AM in response to Prouddad6

As I posted earlier in this thread (twice), I have the same freezing issue. 13" MBP that was perfectly stable with 10.11.3 now crashing every 24-48 hours while using Safari. It seems to be linked to video, often on youtube, or pictures, usually on Facebook. Things that do NOT fix the issue are:


1. Using the combo updater for 10.11.4.

2. Using the Safari Technology Preview.


I'm trying a new approach now. I backed up my 10.11.4 partition, then used Carbon Copy Cloner to replicate the 10.11.4 partition, booted from that copy and updated to the beta 10.11.5.


We'll see.


I wish that Apple would make it easier to fall back to the previous version when issues like this arise. As best I can tell, that is simply impossible unless you kept a copy of the 10.11.0 install app.

Apr 9, 2016 9:41 AM in response to Lexiepex

Time machine is not ideal for reverting to an earlier OS version.


"

If you use Time Machine to back up your Mac, you can easily revert to a previous version of OS X if you experience trouble after installing an update.


Important: Reverting erases any changes you made to the files on your Mac since you installed the new version of OS X. To save new or revised files, copy them onto a different disk or back them up before you follow these instructions."

Reinstalling the OS does not affect any user files, but fscking Apple won't let you do this. If they just kept a FULL installer available, this would not be an issue.

Anyone know where to get 11.10.0 full installer?


Apr 13, 2016 5:22 AM in response to Prouddad6

My iMac 21.5 inch, mid 2010, with the OS X El Capitan Operating System (10.11.4) and Safari 9.1 is still freezing, but now it is multiple times a day. So maddening. I thought my days of computer frustration had ended when I gave up on Windows based machines and switched to Apple. A "fix" can't happen fast enough.

For what it's worth, it seems that my computer is more prone to freeze when there are multiple Safari pages open (and perhaps multiple apps opened also.) I agree that "freezing" seems to also occur with video playback on opened Safari pages. (I try to avoid using video, but sometimes pages have advertising videos that play automatically. When this happens, I expect the computer to freeze.)

Oct 21, 2016 5:41 PM in response to melloncollie_vil

Same problem as other posters. Early 2015 MacBook Pro with Iris graphics, 10.11.4, Safari, full system crash. Lose haptic touchpad, can't quit applications, etc. Have to do full power-off to restart. Very frustrating. Submitted support feedback. Really annoyed to hear that this is still happening with 10.11.5 beta.

Apr 16, 2016 1:17 PM in response to Neystak

I have the same problem on a Macbook Air 13 that I bought just about a month ago. It worked well for the first couple of weeks. But then I upgraded to OS X 10.11.4, and it started to freeze about once a day. Just like the others, the whole system freezes. Even the trackpad and keyboard don't respond, and the only way out is to force the system to restart with the power button.


By the way, I don't think it's limited to Safari. It also happened once when I was streaming a TV show on iTunes. So, I think it's system-wide.

10.11.4 Safari freeze

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