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User profile for user: RobertWinter98
RobertWinter98 Author
User level: Level 1
12 points

Photoshop CS6 keeps crashing.

Hi Guys,


I don't know if this is the right forum for this Question but:

Today I worked in Photoshop and after I closed the program to do something else it wont open again.

Every single time I start it it says "The application Photoshop quit unexpectedly".

I tried to restart the Mac but it didn't help.

Here are the first few lines of the crash report:

If you need to see more just tell me and I can post the whole thing.

I would really appreciate your help.

Cheers

Photoshop CS6
Mac Pro 5,1

12 Core

24 Gb Ram

Process: Adobe Photoshop CS6 [1314]

Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

Identifier: com.adobe.Photoshop

Version: 13.0.6 (13.0.6.54)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Adobe Photoshop CS6 [1314]

User ID: 501



Date/Time: 2016-03-26 19:50:17.083 +0100

OS Version: Mac OS X 10.10.5 (14F27)

Report Version: 11

Anonymous UUID: EF36C982-9721-D71A-1BCD-50C951FE825B





Time Awake Since Boot: 1200 seconds



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010



VM Regions Near 0x10:

-->

__TEXT 0000000100000000-000000010366a000 [ 54.4M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6



Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.adobe.Photoshop 0x0000000100026252 0x100000000 + 156242

1 com.adobe.Photoshop 0x00000001000168c1 0x100000000 + 92353

2 com.adobe.Photoshop 0x000000010001666c 0x100000000 + 91756

3 com.adobe.Photoshop 0x0000000100019a5e 0x100000000 + 105054

4 com.adobe.Photoshop 0x000000010001a182 0x100000000 + 106882

5 com.adobe.Photoshop 0x000000010001a213 0x100000000 + 107027

6 com.adobe.Photoshop 0x000000010172f7de 0x100000000 + 24311774

7 com.adobe.Photoshop 0x00000001007bed2e 0x100000000 + 8121646

8 com.adobe.Photoshop 0x00000001008662b5 0x100000000 + 8807093

9 com.adobe.Photoshop 0x00000001002c98b6 0x100000000 + 2922678

10 com.adobe.Photoshop 0x00000001002c9cb9 0x100000000 + 2923705

11 com.adobe.Photoshop 0x0000000100002444 0x100000000 + 9284

Posted on Mar 26, 2016 12:00 PM

Reply
5 replies
User profile for user: JimmyCMPIT
JimmyCMPIT
User level: Level 7
29,229 points

Mar 30, 2016 8:02 AM in response to RobertWinter98

CS6 is not supported under 10.10.x

it is supported by

Mac OS X v10.7, v10.8, or v10.9

(source https://helpx.adobe.com/photoshop/system-requirements.html)

so any issues you come across neither Apple or Adobe will ever fix.


that being said

reboot

launch photoshop from the applications folder holding down SHIFT+CMD+OPTION+CTRL

you will be prompted to restore the application preferences

this can not be performed from a shortcut or from a dock icon.


if that does not work rebuild your permisisons

Repair disk permissions with Disk Utility - Apple Support


if that does not work create a new administrative account and boot into that account.

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Photoshop CS6 keeps crashing.

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