Photoshop CS6 keeps crashing.

Question

Photoshop CS6 keeps crashing.

Hi Guys,

I don't know if this is the right forum for this Question but:

Today I worked in Photoshop and after I closed the program to do something else it wont open again.

Every single time I start it it says "The application Photoshop quit unexpectedly".

I tried to restart the Mac but it didn't help.

Here are the first few lines of the crash report:

If you need to see more just tell me and I can post the whole thing.

I would really appreciate your help.

Cheers

Photoshop CS6
Mac Pro 5,1

12 Core

24 Gb Ram

Process: Adobe Photoshop CS6 [1314]

Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

Identifier: com.adobe.Photoshop

Version: 13.0.6 (13.0.6.54)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Adobe Photoshop CS6 [1314]

User ID: 501

Date/Time: 2016-03-26 19:50:17.083 +0100

OS Version: Mac OS X 10.10.5 (14F27)

Report Version: 11

Anonymous UUID: EF36C982-9721-D71A-1BCD-50C951FE825B

Time Awake Since Boot: 1200 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010

VM Regions Near 0x10:

-->

__TEXT 0000000100000000-000000010366a000 [ 54.4M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.adobe.Photoshop 0x0000000100026252 0x100000000 + 156242

1 com.adobe.Photoshop 0x00000001000168c1 0x100000000 + 92353

2 com.adobe.Photoshop 0x000000010001666c 0x100000000 + 91756

3 com.adobe.Photoshop 0x0000000100019a5e 0x100000000 + 105054

4 com.adobe.Photoshop 0x000000010001a182 0x100000000 + 106882

5 com.adobe.Photoshop 0x000000010001a213 0x100000000 + 107027

6 com.adobe.Photoshop 0x000000010172f7de 0x100000000 + 24311774

7 com.adobe.Photoshop 0x00000001007bed2e 0x100000000 + 8121646

8 com.adobe.Photoshop 0x00000001008662b5 0x100000000 + 8807093

9 com.adobe.Photoshop 0x00000001002c98b6 0x100000000 + 2922678

10 com.adobe.Photoshop 0x00000001002c9cb9 0x100000000 + 2923705

11 com.adobe.Photoshop 0x0000000100002444 0x100000000 + 9284

Posted on Mar 26, 2016 12:00 PM

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Answer 1

Eric Root

Level 10

684,039 points

Mar 27, 2016 10:45 AM in response to RobertWinter98

Try posting the entire report.

Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.

Etrecheck – System Information

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Answer 2

Mar 27, 2016 12:01 PM in response to RobertWinter98

Open your Console application (launchpad : Other : Console) with All Messages, and Now selected. Most recent entries bottom first. Locate 7:50:17 PM in the log for March 26. What was going on prior to the Photoshop misadventure? You quit the active Console application with command+Q, not the red traffic light.

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