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I can’t install new update 12.3.3

Hello there i have problem with new update i Tunes 12.3.3 i can’t set up it it side there is a problem with this windows installer package a problem require for this install to compete could not be run . Contact your support personnel or package vendor so how i fix it ?

iPhone 6, iOS 9.3

Posted on Mar 26, 2016 12:26 PM

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5 replies

Mar 27, 2016 7:19 PM in response to skiper 250

Try repairing Apple Software Update from the Programs and Features control panel, then uninstall it, then reinstall iTunes.



For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




tt2

May 1, 2016 11:21 AM in response to efrombenicia

efrombenicia: your solution totaly dit the thing :-)

Windows 10:

opened Programs and Features in control panel (click on Publisher to order by Apple)

right-click on Apple Software Update => Repair

then right-click again on Apple Software Update => uninstall

close Control Panel

then executed the newly downloaded iTunes update

I can’t install new update 12.3.3

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