Can't update to iOS 9.3

Question

Level 1

4 points

Can't update to iOS 9.3

My Setting/General/Software update window tells me that it is downloaded and ready to up grade. When I click the install now bar I get the screen to agree to the terms and conditions which I agree to do. Then I get a spinning gear and the message verifing update. The bar goes to installing and then I get the following message in a small box on the screen

Unable to verify Update. ios9.3 failed verification because you are no longer connected to the internet. Retry or Remind me later are the two choices offered.

I am of course still connected to the internet. Anyway to trash this download and start over or is there a work around?

iPad, iOS 9.2.1

Posted on Mar 26, 2016 5:32 PM

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Answer 1

ManSinha

Level 6

12,183 points

Mar 26, 2016 5:36 PM in response to adobes8

Apple has pulled this update for some devices

The "list" of pertinent articles as I know them to be as of now

- you can read about the problems in these articles, and possibly find workarounds, particularly in the last one

If you can't activate your iPhone, iPad, or iPod touch after installing a software update - Apple Support
Apple pausing iOS 9.3 updates for older devices, working on activation fix | iMore
Apple releases new build of iOS 9.3 for users of iPad 2 affected by bricking bug | 9to5Mac
Apple Addresses GSM iPad 2 Activation Bug With Revised iOS 9.3, but Broader Issue Remains Unfixed - Mac Rumors
If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3 - Apple Support
Troubleshooting iOS 9.3 Update Problems

From a post by: ChitlinsCC

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Answer 2

elcpu

Level 7

31,586 points

Mar 26, 2016 5:36 PM in response to adobes8

Apple has pulled the iOS 9.3 update for some devices (iPad Airs and before, iPhone 5s and before) due to problems with activation. You will not be able to complete the update until a fix is issued. I recommend waiting a while (days ?) before trying again.

See this article for details.

http://www.imore.com/apple-working-ios-93-fix-older-iphone-ipad

A new build for the iPad 2 is now available that does not require the activation step. A new build for the other devices is not yet available.

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