Q: Exercise ring has gone haywire
for two weeks now the Exercise ring on my apple watch has been very erratic, counting exercise that I simply haven't done...
I've noticed also that the Move ring has stopped registering calories like it used to??
I've thought about resetting, but don't want to lose any data from my activity...
Any ideas??
Posted on Mar 27, 2016 4:10 AM
If your pattern of activity has not changed significantly, it may otherwise help to restart both your iPhone and your watch. Turn both devices off together, then restart your iPhone first:
- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;
- To turn it on: press and hold the side button until you see the Apple logo.
If you have not yet done so, it may also help to update your iPhone and Apple Watch to the latest software:
- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
- Update the software on your Apple Watch - Apple Support
If the issues persists, next try unpairing and re-pairing your watch:
- The Watch app on your iPhone takes watch backups automatically, including a fresh one when unpairing via the app. Choose to restore your watch (Restore from Backup) when offered the option during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
Posted on Mar 27, 2016 4:27 AM
