I accepted the latest update. Now I cannot view right hand side of main Itunes store, where top songs, etc would be. Like the screen wont fit. Only on ITUNES STORE MAIN PAGE! HELP!

I also am having the exact same issue since last update. Have tried hard to figure out how to fix the problem but no luck. Some one please help!

Are you using any options for font scaling? These may not be being handled properly by the store.

tt2

Not that I am aware of. I've tried changing my monitor resolution. I've tried opening internet browser and change the zoom settings. I've combed through iTunes settings and options and can't find anything to change font or screen size. It's only in the iTunes store and wishlist that problem occurs. Rest of program is normal. Only since the new update this is happening. It's like the each section of the page tries to automatically ajust its size to maximize the use of monitor size. But is Resizing it for a widescreen monitor instead of my 4:3 monitor. The right side of page is off the screen and the play buttons do not line up with the images.

Same problem. Just since the last update.

BDSchultz68 wrote:

... It's like the each section of the page tries to automatically ajust its size to maximize the use of monitor size. But is Resizing it for a widescreen monitor instead of my 4:3 monitor. The right side of page is off the screen and the play buttons do not line up with the images.

I wonder if the issue is only affecting people with 4:3 monitors? 😕

If needs be reinstall the last version that worked for you and roll back the library if necessary (it will be for 12.3.3 > earlier). See the iTunes installers section of my troubleshooting tip for details and links.

tt2

I am having same problems. not able to scroll thru movie / tv selection right to left or up and down.

I sent a message to support and they said just play around with it and it should come back...ha

I am at a loss as to what to do -- I try to resize screen size and even then, the right side of iTunes store won't even respond to my attempts to 'click' on it - can't select any of the 'top' lists in any category ('Top Paid Apps', 'Top Free Apps', 'Top Singles', etc, etc)...

I am 'glad' to see I am not alone with this issue but seeing that others are having this issue I am wondering why Apple Support has not addressed this at all -

I do NOT want to have to call them

Any help in this post? Re: iTunes 12.3.3 fonts size are now way too BIG!

tt2

Thank You turingtest2. This worked for me. I changed the DPI setting following the instructions through this link. My DPI was set at medium 125% and I changed it to small 100%, logged off and wala! iTunes store works as it use to. Although everything else on computer is much tinier now but I can get use to it. I tried to ajust screen resolution and tried to ajust the zoom on browser but non of that worked. Still think something was screwy with the last update because this was never an issue with the DPI at 125%. Thanks again for your help!!!

You're welcome. 😟

Hopefully they will fix it for the next release.

tt2

Thanks - this fix has worked for me as well... although I am hoping Apple resolves this issue soon because now I am squinting to view my screen

(I mean, it does indeed fix the issue in iTunes but this screen/font/DPI setting is waaaaaay too small for my eyes - and unfortunately changing the DPI setting is system-wide change, not isolated to just adjusting the font size in iTunes - all applications are too small now)....

@BDSchultz: 'Still think something was screwy with the last update because this was never an issue with the DPI at 125%' (ie, 'normal'/'medium' setting) -

I concur 😕

but, @turingtest2, credit where credit truly do -- thank you! -- there is nothing else I have found that will fix the iTunes store issue barring this change...

I upgraded to 12.3.3 as well and have the same problem - Toshiba laptop running Windows 8.1 64 bit. It was working perfectly on the previous iTunes version. Any chance of a fix?

I am having the same problem. Itunes store screen is too big using win 8.1. I can't scroll to the right or activate icons in the lower and right portion of the screen.

Look at @turingtest2 -- see the link he provided - that's the only answer that works barring an update from Apple...

Thanks for your help in pointing out the workaround. Hopefully Apple will address this quickly as I can't use this temporary solution as my eyesight isn't good enough and it makes a global change - everything goes smaller!