desislavapetrova9
Level 1 (4 points)
iPhone

Q: The sim card that you are currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation serv

The sim card that you are currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server......

iPhone 5, iOS 9.3

Posted on Mar 27, 2016 3:05 AM

by imobl,Solvedanswer
imobl imobl
Level 5 (6,905 points)
iPhone
A:

With which wireless provider in what country are you attempting to use the iPhone?

 

What does it say when you look at Settings>General>About>Carrier?

You may have to scroll to see the entry for Carrier.

Posted on Mar 27, 2016 6:36 AM

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desislavapetrova9

Q: The sim card that you are currently installed in this iPhone is from a carrier that is not supported under the activation policy t ... more

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  • Helpful answers

  • by desislavapetrova9,

    desislavapetrova9 desislavapetrova9 Mar 27, 2016 3:09 AM in response to desislavapetrova9
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 3:09 AM in response to desislavapetrova9

    Can someone helpe me...? My phone was locked to O2 but since june 2013 is factory unlocked. I contact O2 for more information , and the answer was : ''From us is everything okay''. My phone is unused now , but the sstrange thing is that I can receive a phone calls

  • by imobl,Solvedanswer

    imobl imobl Mar 27, 2016 6:36 AM in response to desislavapetrova9
    Level 5 (6,905 points)
    iPhone
    Mar 27, 2016 6:36 AM in response to desislavapetrova9

    With which wireless provider in what country are you attempting to use the iPhone?

     

    What does it say when you look at Settings>General>About>Carrier?

    You may have to scroll to see the entry for Carrier.

  • by desislavapetrova9,

    desislavapetrova9 desislavapetrova9 Mar 27, 2016 9:43 AM in response to imobl
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 9:43 AM in response to imobl

    I can't reach the settings. When I scroll unlocking it shows : ''The sim card that you are currently .......''

  • by ManSinha,

    ManSinha ManSinha Mar 27, 2016 9:45 AM in response to desislavapetrova9
    Level 6 (10,250 points)
    iPhone
    Mar 27, 2016 9:45 AM in response to desislavapetrova9

    How to unlock your iPhone for use with another carrier - Apple Support

  • by desislavapetrova9,

    desislavapetrova9 desislavapetrova9 Mar 30, 2016 11:54 AM in response to ManSinha
    Level 1 (4 points)
    iPhone
    Mar 30, 2016 11:54 AM in response to ManSinha

    It doesnn't help this. I cannot acces iTunes. It showing me the same like on the screen on my iPhone. Actually my phone is not locked because I can receive phone calls . Can someone give me answer what I'm supposed to do please... it is more than one week I cannot use my iPhone.

  • by aabidkhan,

    aabidkhan aabidkhan Jun 3, 2016 1:57 AM in response to desislavapetrova9
    Level 1 (4 points)
    Jun 3, 2016 1:57 AM in response to desislavapetrova9

    I bought iphone 5s from USA and it was not under any contract by that time when i bought it.
    now i moved from USA to a different country and cannot get it factory unlocked because it says its still under the activation of other user, i dont understand this problem at all.when i contacted other providers to unlock it through a different process they say it been BARRED or BLACKLISTED but i have checked it is not .
    So my Problem is that how can i get it Factory unlocked so i can use different carriers in it .because i travel alot..
    Thanks.

  • by imobl,

    imobl imobl Jun 3, 2016 3:56 AM in response to aabidkhan
    Level 5 (6,905 points)
    iPhone
    Jun 3, 2016 3:56 AM in response to aabidkhan

    Sounds like 2 problems;

    1] the iPhone is Activation Locked. Only the person who initiated the Activation Lock can

    remove it. Contact the seller for assistance. There is no workaround for Activation Lock

     

    2] if iPhone is blacklisted, one of the previous owners did not fulfill his financial obligations

    to the wireless provider which owns the lock on the iPhone. The only way to get the blacklisting removed

    is to pay the amount owed, and even then the wireless provider may not remove the blacklisting.

     

    Until both problems are resolved, the iPhone will remain useless.

  • by aabidkhan,

    aabidkhan aabidkhan Jun 3, 2016 7:10 AM in response to imobl
    Level 1 (4 points)
    Jun 3, 2016 7:10 AM in response to imobl

    how will the assigned person will remove its lock now because i m living in different state now .Secondly how will can i by myself remove this lock .where i have to pay or something like its removal charges to apple or the carrier the phone previosly was using.is there any other way to work it through..

  • by imobl,

    imobl imobl Jun 3, 2016 11:47 AM in response to aabidkhan
    Level 5 (6,905 points)
    iPhone
    Jun 3, 2016 11:47 AM in response to aabidkhan

    The person who initiated the Activation Lock has to do the step in this link,

    slowly and in the order given, letting one step complete before starting the next.

    Prepare your device to sell or give away

    Or - if he is willing - he can give you his AppleID and passcode and you can do what

    that article provides. You cannot pay anyone to remove Activation

    Lock; since iPhone is used, only the person who initiated it can remove it.

     

    You would have to contact the wireless provider which blacklisted the iPhone to see if

    you can do something to get the blacklisting removed.