Q: Magic Trackpad 2 not providing haptic feedback

My Magic Trackpad 2 has suddenly stopped providing haptic feed back whenI click it. I am on a iMac (Retina 4K, 21.5-inch, Late 2015) running El Capitan 10.11.4.

I've tried unpairing and then repairing it. Not sure of its a hardware issue or a software problem.

iMac, OS X El Capitan (10.11.4)

Posted on Mar 27, 2016 7:37 AM

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William Kucharski

Level 6 (15,118 points)

Mac OS X

If you go into System Preferences… -> Trackpad, did the "Force Click and haptic feedback" box somehow become unchecked?

Posted on Mar 30, 2016 3:01 AM

Q: Magic Trackpad 2 not providing haptic feedback

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by William Kucharski,Apple recommended

William Kucharski Mar 30, 2016 3:01 AM in response to Elio V.
Level 6 (15,118 points)

Mac OS X

Mar 30, 2016 3:01 AM in response to Elio V.

If you go into System Preferences… -> Trackpad, did the "Force Click and haptic feedback" box somehow become unchecked?
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by Elio V.,

Elio V. Apr 1, 2016 3:02 PM in response to William Kucharski
Level 1 (5 points)

Peripherals

Apr 1, 2016 3:02 PM in response to William Kucharski

no, it is currently checked. I have unchecked and then re-checked it and still no haptic feedback.
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by William Kucharski,

William Kucharski Apr 2, 2016 3:00 AM in response to Elio V.
Level 6 (15,118 points)

Mac OS X

Apr 2, 2016 3:00 AM in response to Elio V.

Then it may be a bad trackpad (it happens); the failure could be completely coincidental with your upgrade to El Capitan.

Can you test it on another Mac? If not, it might be easiest to just exchange it at your retailer or an Apple Store.
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Q: Magic Trackpad 2 not providing haptic feedback

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by William Kucharski,Apple recommended

by Elio V.,

by William Kucharski,

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