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Q: i updated my iTunes software yesterday and now my iPods are not seen.

I am having challenges with the latest version of iTunes update.  I does not see my iPod.

Posted on Mar 27, 2016 9:30 AM

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Q: i updated my iTunes software yesterday and now my iPods are not seen.

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  • by turingtest2,

    turingtest2 turingtest2 Mar 27, 2016 10:34 AM in response to iPod Bill
    Level 10 (85,769 points)
    iPod
    Mar 27, 2016 10:34 AM in response to iPod Bill

    Try the following:

     

    1. Open Control Panel > Device Manager
    2. Plug in your device
    3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
      It is also possible the device may show under Imaging Devices, Portable Devices or Other Devices or as an MTB USB Device.
    4. Right-click and select Update Driver Software...
    5. Click Browse my computer for driver software
    6. Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
                      C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
    7. Click Let me pick from a list of device drivers on my computer
    8. Click Apple Mobile Device USB Driver
    9. Click Next, then Close and exit Device Manager

     

    Or try iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

     

    Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates.

     

    tt2