I do not receive text or email alert/notifications. I bought a watch three days ago and exchanged it yesterday for a second watch. Still no go. I have read through all suggestions regarding set up Apple Watch app. This is extremely frustrating and the number one reason I got a watch in the first place. Has anyone figured out this mess?
Apple Watch Sport 38mm, iOS 9.3
Hi
How notifications behave depends on the status of your devices. In order to bring notifications to your attention as soon as possible:
- If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.
- If your iPhone is locked or asleep and your watch is unlocked (regardless of whether the watch screen is asleep or awake) and on your wrist, you will receive notifications on your watch.
- If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.
More information:
Thank you for your response. But none of your suggestions works. I tried all of those several times. In fact, getting this note from you only came on my watch when my phone woke up. I do not use passcode on my phone so it is never "asleep." Do you have any other ideas! Your expertise is much appreciated!
Clarification: I do not use pass code on the Apple Watch.
Thank you I have paired and unpaired five times. Mail alerts only come through the watch when the phone is unlocked. I get zero text alerts. But when I opened the text icon, the texts are there. I'm about to give up and return this thing.
You might wish to try using the following settings.
On your iPhone, the Watch app, go to::
After putting it on your wrist, your watch will then unlock after whatever you do first: either unlocking your watch manually (by entering the passcode) or unlocking your iPhone. It will then remain unlocked (including when the screen is asleep) until you remove it from your wrist. When you remove your watch, it will lock automatically.
More information:
Thanks again. None of the suggestions works. I don't know how else to say this: I do not receive text alerts. If I open the text icon, the texts are there. But zero notifications. As for mail, those alerts only arrive when the phone is UNLOCKED. According to all the instructions, I'm supposed to get mail when the phone is locked. What's the point of paying upwards of $300 for a watch when all I have to do is access mail and texts on my phone? Apple has been famous for being highly intuitive. Apple Watch is certainly not that.
Also check the following settings:
On your iPhone, go to: Settings > Do Not Disturb:
On your iPhone, in the Watch app, go to: My Watch (tab) > General > Do Not Disturb:
When viewing the time on your watch, swipe up on the display, then swipe left / right to the Settings Glance:
On your iPhone, in the Watch app, go to: My Watch (tab) > Sounds & Haptics:
On your iPhone, check that both Bluetooth and Wi-Fi are enabled:
Also check your settings for Messages and Mail:
On your iPhone, In the Watch app, go to: My Watch > Messages - check your settings.
On your iPhone, In the Watch app, go to: My Watch > Mail - check your settings.
It may also help to restart both your iPhone and your watch. Turn both devices off together, then restart your iPhone first:
Jonathan, your persistence is appreciated. I now have intermittent success. I'll have to see how it goes over the next few days and then decide whether I will keep it. Again, thanks for your ongoing support.
Do not receive text or email notifications
