Google sites not displaying in Safari 9

Question

Level 2

425 points

Google sites not displaying in Safari 9

Intermittently I get errors like this when I try to navigate to a Google site (e.g. a search or Google Maps) from a URL on a Google page:

And only Google; and only on Safari 9.

Reloading the page always immediately returns the page - quick as a flash.

I've reported this is a bug to Apple several times; now all I get is that it's a duplicate case - but never an indication of when it'll be fixed.

Anyone else?

Any ideas or suggestions, please?

I first experienced it with a new iMac with literally no third party software installed - it was the first thing I did on taking it out of its box!

So I know it's neither the User nor anything changed since the freshest, newest, untouched and most pristine possible working environment.

TIA!

iMac with Retina 5K display, OS X El Capitan (10.11.4), Clean machine... no haxies; no Microsoft etc

Posted on Mar 27, 2016 3:48 PM

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Answer 1

Mar 27, 2016 7:46 PM in response to Mark Sealey

From your Safari menu bar click Safari > Preferences then select the Privacy tab the click Remove All Website Data.

Then quit and relaunch Safari to test.

That removes cookies that may be causing the, "Safari Can't Open the Page" message ... especially since, "Reloading the page always immediately returns the page - quick as a flash."

If that doesn't help, follow the instructions for troubleshooting Safari extensions and third plug-ins here.

message edited by: CS

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Answer 2

Mark Sealey Author

Level 2

425 points

Mar 27, 2016 9:20 PM in response to Carolyn Samit

Thank you, Carolyn; that was one of the many things I tried.

No Safari Extensions installed… a clean install. No cookies.

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Answer 3

Eric Root

Level 10

685,293 points

Mar 28, 2016 6:44 AM in response to Mark Sealey

Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Safari doesn't load a page or webpage items are missing

Safari/other browsers – Website not loading

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Answer 4

Mark Sealey Author

Level 2

425 points

Mar 28, 2016 7:39 AM in response to Eric Root

Thank you very much for your suggestions, Eric.

I've tried them all to no avail unfortunately.

As I say, when I took my brand new and unchanged iMac out if its box with nothing whatsoever changed from the default account and configuration as shipped by Apple, it failed this way!

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