Question
Hi I just got an ipod but im no longer in contact with this person. she forgot to reset it and I don't know her apple ID or Password . how can I reset it please?
iPod touch
You need the Apple ID and password of the previous owner. Without it the device is useless to you. Return it for a refund if you can.
Find My iPhone Activation Lock
In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.