genius bar reset my password what would it be

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pwfapple Author

Level 1

4 points

genius bar reset my password what would it be

I took my computer in to Apple for repair and they put a password on it with a user name a and now i can not sign in.

MacBook Air (13-inch, Early 2014), OS X Yosemite (10.10.5)

Posted on Mar 27, 2016 9:52 PM

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Answer 1

VikingOSX

Level 10

124,412 points

Mar 28, 2016 2:30 AM in response to pwfapple

Well, since we are neither clairvoyant nor Apple employees, it really suggests that you go back to your Apple Store, or Apple Authorized Service Center, and ask them for that information.

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Answer 2

OGELTHORPE

Level 9

57,329 points

Mar 28, 2016 3:54 AM in response to pwfapple

You could boot into Internet recovery, (OPTION + COMMAND + R), erase the HDD and reinstall the original OSX. This process would allow you to install your password.

Ciao.

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