Q: iPad Mini retina won't upgrade to 9.3 but prompts me to
My iPad Mini Retina (Mini 2) currently has iOS 9.2.1, but it has a badge-prompt in settings telling me to upgrade to 9.3. If I try to upgrade, it circles for awhile, then tells me it can't verify the upgrade. If I connect it to iTunes and ask iTunes to check for updates, it tells me that 9.2.1 is the current version. What gives? How do I get the device to stop reminding me to get an update it says it can't install?
iPad mini 2 Wi-Fi, Cellular, iOS 9.2.1
Posted on Mar 27, 2016 10:35 PM
Community Specialists
Greetings CA_Mom,
Thanks for using the Apple Support Communities!
From your post, it sounds like you may be receiving the message “iOS 9.3 failed verification because you are no longer connected to the Internet” when you try and update. If this is correct, please follow the suggested steps in the following article to help you resolve this issue.
Have a great day!
Posted on Mar 29, 2016 9:34 AM