How to log out of iCloud on my Macbook Air?

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Level 1

12 points

How to log out of iCloud on my Macbook Air?

I recently changed my apple ID and password because I lost access to the old email account that I was using with apple. Everything changed over pretty smoothly, however I can not log out of iCloud on my Macbook. I go to system preferences, and iCloud, and it still shows my old account, and continually asks for the password, which no longer exists. I try to click sign out, but all it does is take me to a page that says to create a separate password for my computer, and verify with my current password, which is of course not working because my old apple ID is disabled. I have tried everything, and I am losing hope completely. I have tried the new password, old password, and everything I can think of. Someone please help me!!! -Sarah

MacBook Air, OS X El Capitan (10.11.4)

Posted on Mar 27, 2016 9:29 PM

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Answer 1

UGADog

Level 4

1,972 points

Mar 27, 2016 9:38 PM in response to sreeves9

Hi, I think this article will help you. If iCloud asks you for the password to your previous Apple ID - Apple Support

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Answer 2

sreeves9 Author

Level 1

12 points

Mar 27, 2016 9:42 PM in response to UGADog

Ive tried this, and unfortunately I cant log back into my old apple ID and email because I do not have access to the old email, and can not verify it. Thank you though. I'm wondering if Im just of options :/

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Answer 3

UGADog

Level 4

1,972 points

Mar 27, 2016 10:04 PM in response to sreeves9

So, when you go to System Preferences > iCloud with the old Apple ID not verified, you used to be able to sign out of iCloud even though you had not yet verified the iCloud account (old) by email. Then you change your Apple ID back to the new Apple ID. And this part did not work? Did you start a new Apple ID or just changed the email address?

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Answer 4

sreeves9 Author

Level 1

12 points

Mar 27, 2016 10:09 PM in response to UGADog

Before i changed my apple ID, I thought I had verified the old email at one point, it had just been there for so long. And correct, I just changed my Apple ID, and my email. 😟

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Answer 5

UGADog

Level 4

1,972 points

Mar 28, 2016 6:24 AM in response to sreeves9

Well, I'm at a loss. You could contact Apple Support by phone. Contact Apple for help with Apple ID account security - Apple Support Or maybe someone a little more experienced than me will see this and comment.

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