Can`t launch my IPad after update

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Level 1

4 points

Can`t launch my IPad after update

Hi, my name is Alexey and I am from Ukraine, where we don't have any official support service. My problem is that I have updated my IPad mini to 9.3 and now it wants from me to add AppleID and password. I entered them in, but it still not working. I can enter my ID and password into Icloud and iTunes, and it's working, but tablet is not. I even changed my password, but nothing happend.

I am using this IPad for more than 3 years and I have never had problems with it. Please, help me!

P.S. Sorry for mistakes in the text, my English is not so good. I believe, that you will help me.

iPad Mini, iOS 9.3

Posted on Mar 27, 2016 11:36 PM

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Answer 1

braden85

Community Specialist

Mar 29, 2016 9:33 AM in response to Alexeykov

Hey there Alexeykov,

I understand that you are experiencing some activation issues after updating to iOS 9.3. I have an article for you that addresses this issue, and it can be found below:

If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support

https://support.apple.com/en-us/HT206203

Take care, and thanks for visiting the Apple Support Communities.

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