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I'm living in Ukraine. How can I contact apple support?

I'm living in Ukraine. How can I contact apple support?

Posted on Mar 28, 2016 6:16 AM

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Question marked as Best reply

Posted on Mar 28, 2016 7:05 AM

If you don't have a rescue email address on your account to reset the questions yourself, try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : About your Apple ID email addresses - Apple Support

Or you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

3 replies
Question marked as Best reply

Mar 28, 2016 7:05 AM in response to maksimfromzaporozhye

If you don't have a rescue email address on your account to reset the questions yourself, try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : About your Apple ID email addresses - Apple Support

Or you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

May 5, 2016 1:18 AM in response to maksimfromzaporozhye

Why cannot i choose Ukraine in the counties list?

http://www.apple.com/choose-your-country/


I can neither select Ukraine when requesting support

https://getsupport.apple.com/GetSASO?locale=ru_UA


Apple.com support page says: If a country is not present in the list then the services are not available.

WHY not present?

Are we nominally buying less than people in other CEE countries do?


The worst is you are offering Russia by default for my location.

WHY?

I have purchased iPhone in US and live in Kyiv, Ukraine. And cannot have 50mn population country listed at apple.com.

You have 2mn people Lithuanian language, 10mn Hungarian Lang, and there is no 50mn Ukrainian.

Would greatly appreciate your response.

This is my 3rd try to have your comments.



And Final Question:

Would like to buy either MacBook Air or MacBook 2016.

Official sellers have Russian keyboard only.

I need Ukrainian. When will we have such option?

I would prefer not to see [Ъ], [Ё].


Best, Mansur_

I'm living in Ukraine. How can I contact apple support?

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