SiestaFen
Level 1 (4 points)
iPod

Q: Itunes not finding nano 6th GEN

I keep getting -  an Ipod has been connected, but it could not be identified properly. I have a nano 6th Gen have the drivers been removed from the Itunes data so now will not link up? My Ipad works absoultely fine. Inotice other people on other sites having similar problems and I have tried all avenues to rectify this. Using windows 10. HELP!!

iPod nano, Windows 10

Posted on Mar 28, 2016 6:09 AM

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SiestaFen

Q: Itunes not finding nano 6th GEN

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 28, 2016 7:01 AM in response to SiestaFen
    Level 8 (39,285 points)
    Mac OS X
    Mar 28, 2016 7:01 AM in response to SiestaFen

    My MUCH older iPods work fine with the latest iTunes.  Apple did not remove "drivers."

     

    As a test, shut down (power off) your computer and disconnect all USB devices.  You can leave standard USB keyboard/mouse connected, if used.  If your computer is a laptop, connect its power adapter so that it's not running on battery power.  Do this to Reset (restart) the iPod

     

    Learn how to reset your iPod - Apple Support

     

    Start up computer, run iTunes, and connect iPod to a direct USB port, by itself.  Is there any difference?