ipad pro charger not working

why does my ipad pro charger not work?

iPad Pro

Posted on Mar 28, 2016 7:09 AM

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3 replies

Mar 28, 2016 7:14 AM in response to TrudyJo

Dunno.


Perhaps more detail please. What are you experiencing? Have you tried other power outlets? Are the cables fully plugged into the port? I know I've thought mine was plugged in and it really wasn't so my iPad didn't charge.


Barring any signs of 'abuse or neglect' (apple's words, not mine) the charger has the same 1 year warranty as your device against manufacturer's defects so it may be covered under warranty if it's failed.

Mar 28, 2016 7:17 AM in response to TrudyJo

Are you talking about when cable connect to computer?

With the iPad on a USB port on a computer may not provide enough power to charge the device. With the screen off it should charge

To the wall charger that came with the iPad?

If you can’t charge your iPhone, iPad, or iPod touch

- Try another cable. The cable for 5G or later iPod (lightning connector) seems to be more prone to failure than the older cable.

- If a 5G ot later iPod

Iphone 5 lightning port charging problem - SOLUTION!

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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ipad pro charger not working

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