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Mac app Store System update Problem

Hello,


I have a problem with my Mac Store App. It displays some System updates (Safari 9.1 , secrurity update 2016-002 10.10.5, Comman Line tools 7.2)

but it doesn´t install those. I can click on update, it starts for a few seconds and then nothing happens.


I even downloaded it from apple, but this doesn´t work ever.


Any help will be highly appreciated.


Thank you very much in advance.

Greetings

Daniel

iMac, OS X Yosemite (10.10.5)

Posted on Mar 28, 2016 11:00 AM

Reply
15 replies

Mar 29, 2016 9:20 AM in response to floyd-67

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Mar 29, 2016 12:39 PM in response to Linc Davis

Hi,


thank you very much. Here is the log file:

(happened when press the update button in Mac App Store)



29.03.16 21:33:20,131 storeassetd[455]: addOperation <UpdateOperation: 0x7ffbe16ab870>{name = '(null)'}

29.03.16 21:33:20,132 storedownloadd[457]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fe57bd2c3d0> connection from pid 455 with interface <DownloadServiceInterface: 0x7fe57bf0bff0> (PID 455)

29.03.16 21:33:20,138 storeuid[787]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7feed2f3d850> connection from pid 455 with interface <UIServiceInterface: 0x7feed2f17660> (PID 455)

29.03.16 21:33:20,153 storeaccountd[383]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fa53e01d990> connection from pid 7050 with interface <AccountServiceInterface: 0x7fa53e01cf50> (PID 7050)

29.03.16 21:33:21,867 com.apple.backupd[6959]: Deleted /Volumes/Time Machine/Backups.backupdb/Daniels iMac2/2016-03-28-113108 (89,8 MB)

29.03.16 21:33:22,268 sandboxd[382]: ([267]) softwareupdated(267) deny file-write-create /private/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpda te.SUUpdateServiceDaemon.state.sb-91863dd0-ly17Pq

29.03.16 21:33:23,416 bird[7074]: created directory has a wrong owner (value: root, expected: Daniel)

29.03.16 21:33:23,416 bird[7074]: iCloud Drive is not able to run, please run "Repair Disk Permissions" in "Disk Utility"

29.03.16 21:33:23,417 com.apple.xpc.launchd[1]: (com.apple.bird[7074]) Service exited with abnormal code: 1

29.03.16 21:33:23,417 com.apple.xpc.launchd[1]: (com.apple.bird) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

29.03.16 21:33:25,047 com.apple.WebKit.WebContent[7052]: <NSXPCConnection: 0x7fa0695844c0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7fa06b80ad60>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSNull,

NSDate,

NSData,

NSNumber,

NSArray,

NSString,

NSDictionary

)}'.

29.03.16 21:33:25,048 com.apple.WebKit.WebContent[7052]: <NSXPCConnection: 0x7fa0695844c0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7fa06958b8a0>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSNull,

NSDate,

NSData,

NSNumber,

NSArray,

NSString,

NSDictionary

)}'.

29.03.16 21:33:25,054 com.apple.WebKit.WebContent[7052]: <NSXPCConnection: 0x7fa0695844c0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7fa06968d9d0>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSNull,

NSDate,

NSData,

NSNumber,

NSArray,

NSString,

NSDictionary

)}'.

29.03.16 21:33:25,054 com.apple.WebKit.WebContent[7052]: <NSXPCConnection: 0x7fa0695844c0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7fa069640c80>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSNull,

NSDate,

NSData,

NSNumber,

NSArray,

NSString,

NSDictionary

)}'.

29.03.16 21:33:33,449 bird[7077]: created directory has a wrong owner (value: root, expected: Daniel)

29.03.16 21:33:33,449 bird[7077]: iCloud Drive is not able to run, please run "Repair Disk Permissions" in "Disk Utility"

29.03.16 21:33:33,450 com.apple.xpc.launchd[1]: (com.apple.bird[7077]) Service exited with abnormal code: 1

29.03.16 21:33:33,450 com.apple.xpc.launchd[1]: (com.apple.bird) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

29.03.16 21:33:34,265 com.apple.backupd[6959]: Deleted /Volumes/Time Machine/Backups.backupdb/Daniels iMac2/2016-03-28-102703 (147,6 MB)



Hope this can help :-)


Greetings

Mar 29, 2016 12:40 PM in response to floyd-67

Please back up all data before proceeding.

This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Triple-click anywhere in the following line on this page to select it:

sudo find ~ $TMPDIR.. -exec chflags -h nosappnd,noschg,nosunlnk,nouappnd,nouchg {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. You may be prompted to select a language, then the OS X Utilities screen will appear.

If you use FileVault 2, select Disk Utility, then select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another drive icon. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.

Select

Utilities Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

Restart

from the menu bar.

Mar 30, 2016 1:06 PM in response to Linc Davis

Hi,


first thank you for your help, but I wasn´t successful.

Tried both way but none of it helped.


Here is the new console info (maybe it helps finding a solution). It look different now from the last time:


30.03.16 22:02:48,582 storeassetd[497]: addOperation <UpdateOperation: 0x7f9c7bd73ee0>{name = '(null)'}

30.03.16 22:02:48,583 storedownloadd[499]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f8f33d05200> connection from pid 497 with interface <DownloadServiceInterface: 0x7f8f33d0c0f0> (PID 497)

30.03.16 22:02:48,591 storeaccountd[390]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fbef952a6b0> connection from pid 523 with interface <AccountServiceInterface: 0x7fbef95cf3e0> (PID 523)

30.03.16 22:02:51,313 sandboxd[387]: ([263]) softwareupdated(263) deny file-write-create /private/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpda te.SUUpdateServiceDaemon.state.sb-7b023569-bMdpOi

30.03.16 22:02:54,101 com.apple.WebKit.WebContent[527]: <NSXPCConnection: 0x7fd6eac7b2b0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7fd6ed2aa9f0>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSDictionary,

NSDate,

NSNull,

NSData,

NSNumber,

NSArray,

NSString

)}'.

30.03.16 22:02:54,102 com.apple.WebKit.WebContent[527]: <NSXPCConnection: 0x7fd6eac7b2b0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7fd6ed6e48e0>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSDictionary,

NSDate,

NSNull,

NSData,

NSNumber,

NSArray,

NSString

)}'.

30.03.16 22:02:54,107 com.apple.WebKit.WebContent[527]: <NSXPCConnection: 0x7fd6eac7b2b0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7fd6ed209950>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSDictionary,

NSDate,

NSNull,

NSData,

NSNumber,

NSArray,

NSString

)}'.

30.03.16 22:02:54,108 com.apple.WebKit.WebContent[527]: <NSXPCConnection: 0x7fd6eac7b2b0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7fd6ed6aaef0>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSDictionary,

NSDate,

NSNull,

NSData,

NSNumber,

NSArray,

NSString

)}'.

Mar 30, 2016 1:21 PM in response to floyd-67

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Apr 1, 2016 9:11 AM in response to Linc Davis

Hello Linc Davis,


I have tried both Steps but nothing changed:


Step 1: Couldn´t start the app store. It crashes every time I try to start


Step 2: The same problem. the update tries to start for a few seconds, then stoppes.

Here are the Console resuts of this attempt :


01.04.16 17:46:13,324 com.apple.WebKit.WebContent[419]: <NSXPCConnection: 0x7f8f73590db0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7f8f75aa8460>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSNull,

NSString,

NSDate,

NSData,

NSArray,

NSNumber,

NSDictionary

)}'.

01.04.16 17:46:13,334 com.apple.WebKit.WebContent[419]: <NSXPCConnection: 0x7f8f73590db0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7f8f75922d30>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSNull,

NSString,

NSDate,

NSData,

NSArray,

NSNumber,

NSDictionary

)}'.

01.04.16 17:46:13,336 com.apple.WebKit.WebContent[419]: <NSXPCConnection: 0x7f8f73590db0> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'incompatibleUpdatesWithReplyBlock:', dropping incoming message and calling failure block.


Exception: Exception while decoding argument 0 (#1 of invocation):

<NSInvocation: 0x7f8f75b5fed0>

return value: {v} void

target: {@?} 0x0 (block)

argument 1: {@"NSArray"} 0x0


Exception: value for key 'NS.objects' was of unexpected class 'CKUpdate'. Allowed classes are '{(

NSNull,

NSString,

NSDate,

NSData,

NSArray,

NSNumber,

NSDictionary

)}'.

01.04.16 17:46:13,420 com.apple.xpc.launchd[1]: (com.apple.locationd[527]) Service exited due to signal: Segmentation fault: 11

01.04.16 17:46:13,420 com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 1 seconds. Pushing respawn out by 2 seconds.

01.04.16 17:46:15,511 locationd[528]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin

01.04.16 17:46:15,515 locationd[528]: NBB-Could not get UDID for stable refill timing, falling back on random

01.04.16 17:46:15,521 locationd[528]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14

01.04.16 17:46:16,197 com.apple.xpc.launchd[1]: (com.apple.dpd[524]) Service exited with abnormal code: 75

01.04.16 17:46:17,245 com.apple.xpc.launchd[1]: (com.apple.locationd[528]) Service exited due to signal: Segmentation fault: 11

01.04.16 17:46:17,245 com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 1 seconds. Pushing respawn out by 2 seconds.

01.04.16 17:46:17,698 watchdogd[530]: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

01.04.16 17:46:17,699 watchdogd[530]: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

01.04.16 17:46:17,699 watchdogd[530]: [watchdog_daemon] @( main) - cannot initialize the watchdog service

01.04.16 17:46:17,702 com.apple.xpc.launchd[1]: (com.apple.watchdogd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

01.04.16 17:46:19,336 locationd[531]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin

01.04.16 17:46:19,340 locationd[531]: NBB-Could not get UDID for stable refill timing, falling back on random

01.04.16 17:46:19,347 locationd[531]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14

01.04.16 17:46:21,190 com.apple.xpc.launchd[1]: (com.apple.locationd[531]) Service exited due to signal: Segmentation fault: 11

01.04.16 17:46:21,190 com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 1 seconds. Pushing respawn out by 2 seconds.

01.04.16 17:46:23,279 locationd[532]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin

01.04.16 17:46:23,282 locationd[532]: NBB-Could not get UDID for stable refill timing, falling back on random

01.04.16 17:46:23,290 locationd[532]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14

01.04.16 17:46:25,099 com.apple.xpc.launchd[1]: (com.apple.locationd[532]) Service exited due to signal: Segmentation fault: 11

01.04.16 17:46:25,099 com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 1 seconds. Pushing respawn out by 2 seconds.

01.04.16 17:46:26,317 com.apple.xpc.launchd[1]: (com.apple.dpd[529]) Service exited with abnormal code: 75

01.04.16 17:46:27,196 locationd[534]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin

01.04.16 17:46:27,201 locationd[534]: NBB-Could not get UDID for stable refill timing, falling back on random

01.04.16 17:46:27,210 locationd[534]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14


I tried loggin in with a new admin account but in the app store there are no updates to install.


Greetings

Daniel

Apr 2, 2016 10:36 AM in response to floyd-67

This procedure will delete certain temporary and cache files. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.

Please back up all data and read this whole message before doing anything.

Triple-click anywhere in the line below on this page to select it:

/var/folders/zz

Right-click or control-click the highlighted line and select

Services Open

from the contextual menu.* A folder named "zz" should open. Inside it are several subfolders, each with a long name beginning in "zyx". One of them has this name:

zyxvpxvq6csfxvn_n0000000000000

Note that the name ends in a series of zeros. Leave that one alone, and move all the other subfolders of "zz" to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Apr 3, 2016 2:07 PM in response to floyd-67

I am having the same problem getting the Mac App Store to update Safari to 9.1. I click update, it goes thru the download, briefly says installing, then quits with no message, but does not do the install. I am left with the same previous version of Safari in Applications. I tried trashing the subfolders in the ZZ folder as recommended by Linc Davis, but that did not work. Attached is what my Mac App Store looks like after multiple unsuccessful attempted updates of Safari. Does anyone know of another fix?

Thanks,

Ralph

User uploaded file

Apr 4, 2016 6:35 PM in response to floyd-67

Yesterday I tried trashing the subfolders in the ZZ folder. That didn't work. Tonight I tried Reset Home Directory Permissions and ACLs. That didn't work. I don't see anything else to try.

It seems odd. This problem is occurring simultaneously on my iMac at home, and on my MacBook Pro at the office. It must be a problem with the Mac App Store. When will Apple fix it?

Ralph

Mac app Store System update Problem

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