knitkimberknit
Level 1 (5 points)
iPhone

Q: iPhone 5S cannot attach photos in iMessage on iOS 9.3

Since I did the update I have not been able to upload photos in iMessage regardless of who I am sending a message to. I can take a photo while in a message and it will go through however.

 

I have rebooted and contemplated booting the phone across the room. Has anyone else had this problem with the new 9.3 update?

iPhone 5s, iOS 9.3

Posted on Mar 28, 2016 11:27 AM

by Tzailotte,Apple recommended
Tzailotte Tzailotte
Level 1 (11 points)
iPhone
A:

I got some help via live chat today and now have full access to photos.  Here is what we did (after rebooting several times and resetting didn't work):

1. Go to Settings > iCloud > Photos and turn off iCloud Photo Library. Then take a new photo and see if you can send it in a message to anyone.

 

2. Turn iCloud Photo Library back on after this and wait for your photos to start to show up again. Once they do, download a photo and see if you can send it in a message.

 

PRESTO - it worked!

Posted on Mar 30, 2016 4:11 PM

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knitkimberknit

Q: iPhone 5S cannot attach photos in iMessage on iOS 9.3

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  • Helpful answers

  • by Robert Fleming - Ottawa,

    Robert Fleming - Ottawa Robert Fleming - Ottawa Mar 29, 2016 6:01 AM in response to knitkimberknit
    Level 1 (59 points)
    iPhone
    Mar 29, 2016 6:01 AM in response to knitkimberknit

    It's worked for me a few times by selecting the photo numerous times, its not consistent at all

  • by Tzailotte,

    Tzailotte Tzailotte Mar 29, 2016 3:24 PM in response to knitkimberknit
    Level 1 (11 points)
    iPhone
    Mar 29, 2016 3:24 PM in response to knitkimberknit

    It's maddening!  I have had this problem since upgrading as well.  I've found that if I reboot, I can send a few photos but it goes back to not sending them very quickly.  It also will not let  me edit any photo now. Ever.  I'd love to hear a fix for these - I send photos for all kinds of things daily. It's very frustrating!

  • by Tzailotte,Apple recommended

    Tzailotte Tzailotte Mar 30, 2016 4:11 PM in response to knitkimberknit
    Level 1 (11 points)
    iPhone
    Mar 30, 2016 4:11 PM in response to knitkimberknit

    I got some help via live chat today and now have full access to photos.  Here is what we did (after rebooting several times and resetting didn't work):

    1. Go to Settings > iCloud > Photos and turn off iCloud Photo Library. Then take a new photo and see if you can send it in a message to anyone.

     

    2. Turn iCloud Photo Library back on after this and wait for your photos to start to show up again. Once they do, download a photo and see if you can send it in a message.

     

    PRESTO - it worked!