Q: Can I delete Safari and start fresh? I have a virus I cant get rid of.
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Mar 28, 2016 1:00 PMby pinkstones,tban52 wrote:
Safari has a virus, I have tried everything....
No, you cannot delete Safari. It's tied to the operating system and cannot be uninstalled or reinstalled separately. Also, there are no viruses for OS X, so that's not what's wrong with your system. Please describe what is making you think you have a virus, and tell us what steps you've taken so far to try and fix it.
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Mar 28, 2016 1:30 PMby tban52,Thanks for all the responses. This doesn't pop up on Firefox, Just Safari, wants me to call an 888 number
I have disconnected the wifi, force quit Safari, restarted with the shift key, no luck, went to ~/library/preferences and deleted com.apple.Safari.plist, no good.... Tried ~/library/saved application state and deleted com.Safari.saved State, no luck, went to ~/library/Safari, and removed last session, still no luck.
Every time I re-start and reconnect wifi, these files all re-appear, I have done this routine 10 times
By the way I am running El Capitan.
Thank you all in advance.
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Mar 28, 2016 1:34 PMby Esquared,Here's some more things you can try: Phony "tech support" / "ransomware" popups and web pages
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Mar 28, 2016 1:46 PMby JimmyCMPIT,Imp68 posted this, read the whole thing
https://support.apple.com/en-us/HT203987
secondly, this is free. Dozens of users have reported great results with it on these forms.
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Mar 28, 2016 1:47 PMby pinkstones,post.user_wrote.label:
Thanks for all the responses. This doesn't pop up on Firefox, Just Safari, wants me to call an 888 number
I have disconnected the wifi, force quit Safari, restarted with the shift key, no luck, went to ~/library/preferences and deleted com.apple.Safari.plist, no good.... Tried ~/library/saved application state and deleted com.Safari.saved State, no luck, went to ~/library/Safari, and removed last session, still no luck.
Every time I re-start and reconnect wifi, these files all re-appear, I have done this routine 10 times
By the way I am running El Capitan.
Thank you all in advance.
That's a browser hijacker. To get rid of it, Force Quit Safari ( --> Force Quit --> Safari), then restart in Safe Mode by holding down the Shift key. This prevents any previously opened tabs and windows from reopening. In the future, stay away from the kinds of websites where scams like that reside.
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Mar 28, 2016 1:58 PMby John Galt,Please read Phony "tech support" / "ransomware" popups and web pages.
Safari does not have a virus. These things are popular scams designed to extort money from you. Once you dismiss the dialog no other action is required, or justified. Take no other action.
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Mar 28, 2016 3:20 PMby Imp68,pinkstones wrote:
To get rid of it, Force Quit Safari ( --> Force Quit --> Safari), then restart in Safe Mode by holding down the Shift key. This prevents any previously opened tabs and windows from reopening. In the future, stay away from the kinds of websites where scams like that reside.
Yes, opening Safari while holding shift prevents previously opened windows from appearing, but that isn't "Safe Mode". It's outlined here: Automatically re-open windows, apps, and documents on your Mac - Apple Support
