HT204770: Get help with iOS update and restore errors

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Hunter.Peck

Q: Help! Lost iTunes files since Music subscription service update

Help! Lost iTunes files since Music subscription service came in an iTunes update. Running Mac OS X 10.7.5 on an older mac mini. Always upgrade iTunes; about when the Music subscription service began is the last time much of my digital music collection, going back to 2002, could be found.  I only discovered the loss recently (have been busy the last year).

  • Now I can only find about 10% of my extensive digital music collection.
  • No support pages have helped.
  • No spotlight searches have helped.
  • No Time Machine back-ups contain those files.
  • No other file types have been affected -- only my digital music archives managed by iTunes
  • No forensic recovery scans by TechTools has uncovered masses of .m4a or .aac files (think I found 8 old podcasts).

Mac mini, Mac OS X (10.7.5), 2005 model

Posted on Mar 28, 2016 3:58 PM