robbiollo
Level 1 (5 points)
Quicktime

Q: Need help re-downloading QuickTime Pro using my existing Pro Key Code

Hi. Please help. I bought Quicktime Pro but later my computer crashed and I had to replace it. I'm trying to re-download the program (of course, only the basic version came when I re-downloaded iTunes and QuickTime) and use my existing Pro Key Code to get the Pro version back, BUT I can;t figure out where/ how to do so. All that I have been able to find thus far is the new purchase download that akes me pay again...? Help? Thanks!

QuickTime Pro, Windows 10

Posted on Mar 28, 2016 5:06 PM

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robbiollo

Q: Need help re-downloading QuickTime Pro using my existing Pro Key Code

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  • by John Lockwood,

    John Lockwood John Lockwood Mar 29, 2016 7:12 AM in response to robbiollo
    Level 6 (9,265 points)
    Servers Enterprise
    Mar 29, 2016 7:12 AM in response to robbiollo

    For Windows there is nothing to download, all you need to do is re-enter the QuickTime Pro activation key in to the dialog box in the standard QuickTime player for Windows to unlock the 'Pro' features. If you have forgotten the Pro serial number then unless you can find the email the details were in you will have to repurchase it. (It's not Apple's fault you have lost it.)