Q: apple software update error message
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Mar 30, 2016 6:20 AMby alex_h1,Hello Cilla901,
Thanks for using Apple Support Communities.
I see you're getting an error "System error 1612" when trying to update Apple Software Update. I suggest that you follow through the steps in the link below to help troubleshoot this issue.
If you can‘t install or update iTunes for Windows
Take care.
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Apr 1, 2016 8:38 AMby turingtest2,If the above hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2
