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Q: I need help

My grandma's iPod disabled and I restored it. I think her account got hacked because she told me she Apple ID and password, but it's saying Apple ID or password. I went to iforgot,apple.com and I verify her birthday it says "Your answer does not match the security information on file". So anyway, I made her another iTunes account and restored her iPod again. I put a different email address and password it didn't work  It says "This iPod is linked to an Apple ID. Enter the Apple ID and password that  were used to set up this iPod. (l*****@icloud.com). I've try everything please help me

iPod touch, iOS 9.3

Posted on Mar 28, 2016 4:49 PM

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Q: I need help

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