Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Newly purchased movies not showing up Video app

Whenever I purchase a new movie, it takes several days for it to show up in my video library on my iPad Pro. Shows up immediately on my iPhone. Anyone else have this problem and know how to fix it?

iPad Pro, iOS 9.3

Posted on Mar 28, 2016 5:46 PM

Reply
23 replies

Nov 26, 2016 11:21 AM in response to Demo

Just chiming in here to say that I get this issue as well. Bought in iPhone, can't see them in videos app on iPhone. Checked iPad, can't see them on iPad. On iPad I signed out and then in from iCloud, issue solved! Signed out and in on iPhone, issue still there. If I search for movie on iTunes I can play and download from there. When I download and then remove the download from the videos app the movie goes away entirely and I have to search for it in the iTunes Store again to watch it.

Newly purchased movies not showing up Video app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.