KWeerheim

Q: Yosemite User Template not loading

I have 20 macs in a University lab imaged identically, with a user template I created.  Worked well for several months.  Lately, the chances that my user template does not load correctly is 50/50.  This takes the form of:

  • the dock loaded is generic and does not include my pre-selected apps
  • the wallpaper is the default 'Yosemite' image and not the wallpaper I created
  • or, mounted hard disks are not displayed on the desktop.

 

usertemplate.png

In the above photo, the bottom image is what I call an incorrect profile.  It is in this profile you can see the dock, hard disk, and wallpaper are not loaded; however, things like Finder and Safari open to the correct, templated location.

 

I can log in and out of the same machine all day and come up with a 30-50% chance the template loads correctly.  However, I need this number to be 99.9%

 

Our lab is partially controlled by JAMF/Casper to load scripts upon start-up.   These log-in scripts take the form of:

  • loading PHAROS printing client
  • loading a 'university emergency alert' app in the dock
  • if the user has a folder on our xsan server, Casper scripts mount that folder to the desktop (this feature works on our Mavericks stations, but is broken in Yosemite).

 

What process occurs when a user logs in and the template is pulled from?  Is it possible that Casper log-in scripts could be conflicting with the user template creation?

OS X Yosemite (10.10.5), null

Posted on Mar 28, 2016 7:45 PM

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