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User profile for user: Peace-Freak
Peace-Freak Author
User level: Level 2
178 points

Crash during upgrade to El Capitan

My brother has a 2009 MacBook Pro with Snow Leopard running that he'd like to upgrade to El Capitan.


He started off by upgrading Snow Leopard to the latest version then went to the App Store, signed in to his account and began the upgrade. The download went as expected but he got an error message. He saved the Installer Log. It's about 1.2 MB. Am not sure what to make of it, but what I believe to be a relevant section of it I copied below.


Any advice would be appreciated!


Thank you!!


Mar 28 15:40:33 MacBook-Pro OSInstaller[453]: Starting Migration With Request :

=== System Migration Request ===

SMSystem 0, SMSystem_Daemon. Primary ID: file:///Volumes/Trevors240/Recovered%20Items/ (ServerType: 1)


State: Standard

Type: OS Upgrade


2 user(s) to Migrate :

{

preserveExisting : 0

shortName : trevorandrews

deleteOnDest : 0

longName : Trevor Andrews

newLongName : Trevor Andrews

userObject : trevorandrews (Trevor Andrews) 501:20 [1BF1C9F2-A34C-4653-886E-C320FAAEEA64] FV:0 MNC:0 PHU:0 Adm:1 iCloud:(

) ;ShadowHash;

[file:///Library/User%20Pictures/Fun/Beach%20Ball.tif]

file:///Users/trevorandrews/ (((null)))

exclude:(null)

newShortName : trevorandrews

oldShortName : trevorandrews

}

{

preserveExisting : 0

shortName : root

deleteOnDest : 1

longName : System Administrator

nonConflictingShortName : root

newLongName : System Administrator

userObject : root (System Administrator) 0:0 [FFFFEEEE-DDDD-CCCC-BBBB-AAAA00000000] FV:0 MNC:1 PHU:0 Adm:1 iCloud:(

) ;basic;

[(null)]

file:///private/var/root/ ((file:///Volumes/Trevors240/Recovered%20Items/private/var/root/))

exclude:(null)

newShortName : root

oldShortName : root

}

FileGroupings = (

1,

2,

5,

3,

4

)

copiesNetworkSettings = Yes

copiesTimeZoneSettings = Yes

copiesMachineSettings = Yes

copiesHomeDirectories = No

copiesUsers = No

Incompatible Apps = (

)

=== End ===

Mar 28 15:40:33 MacBook-Pro OSInstaller[453]: UID Translation: Old System UID 0 will be UID 0 after Migration.

Mar 28 15:40:33 MacBook-Pro OSInstaller[453]: GID Translation: Old System GID 0 will use GID 0 after Migration.

Mar 28 15:40:33 MacBook-Pro OSInstaller[453]: UID Translation: Did not find existing user record on target system with name "trevorandrews"

Mar 28 15:40:33 MacBook-Pro OSInstaller[453]: UID Translation: Old System UID 501 will be UID 501 after Migration.

Mar 28 15:40:33 MacBook-Pro OSInstaller[453]: GID Translation: Old System GID 20 will use GID 20 after Migration.

Mar 28 15:40:33 MacBook-Pro OSInstaller[453]: Migration is suspending Time Machine and Spotlight indexing, preventing idle sleep

Mar 28 15:40:33 MacBook-Pro OSInstaller[453]: Preventing machine sleep.

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453 - Client: 'OS X Installer', exited with 3 session(s), 3 node(s) and 0 active request(s)

Mar 28 15:40:34 MacBook-Pro Language Chooser[429]: Child process exited 8

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.65 - ODNodeRelease request, NodeID: 7CC2B2D3-68CA-46C5-A560-D1871B08AEED

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.66 - ODNodeRelease request, NodeID: 9322825E-8538-4B8D-984C-AA115086E5A5

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.67 - ODNodeRelease request, NodeID: 96942C78-E0B0-4E8A-A901-43E82B8530C1

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.68 - ODSessionRelease request, SessionID: 27A22409-C946-49CF-BDD0-497E3E17CC95

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.69 - ODSessionRelease request, SessionID: 42AB3A92-439A-4684-8FE7-93291DC60209

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.70 - ODSessionRelease request, SessionID: F06D7194-DDB5-41DA-A391-7BA69E4F6647

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.65, Node: /Local/Default - ODNodeRelease completed

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.66, Node: /Local/Default - ODNodeRelease completed

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.67, Node: /Local/Default - ODNodeRelease completed

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.68 - ODSessionRelease completed

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.69 - ODSessionRelease completed

Mar 28 15:40:34 MacBook-Pro opendirectoryd[123]: 453.70 - ODSessionRelease completed

Mar 28 15:40:36 MacBook-Pro storagekitd[455]: Removing client connection <SKDaemonConnection: 0x7f8eb8404ba0>

Mar 28 15:40:36 MacBook-Pro storagekitd[455]: No more connections, storagekitd will exit...

Mar 28 15:40:36 MacBook-Pro Unknown[2622]: Launching the Installer Crash Log Viewer

Mar 28 15:40:39 MacBook-Pro Viewer[2623]: LSExceptions [0x7fe5b9d22b50] loaded

Mar 28 15:40:40 MacBook-Pro Viewer[2623]: ISAP: Abort progress UI called.

Mar 28 15:40:40 MacBook-Pro Installer Progress[423]: Sending end progress UI to delegate.

Mar 28 15:40:40 MacBook-Pro Installer Progress[423]: End progress UI called...

Mar 28 15:40:50 MacBook-Pro Viewer[2623]: LSExceptions [0x7fe5b9d22b50] unloaded

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.71 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.71 - ODNodeCreateWithNameAndOptions request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Local/Default, Options: 0x0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.71, Node: /Local/Default - node assigned UUID - 8BE4C568-EE69-47CA-802B-03C2034E55FD

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.71, Node: /Local/Default - ODNodeCreateWithNameAndOptions completed

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.72 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.72 - ODNodeCopyDetails request, NodeID: 8BE4C568-EE69-47CA-802B-03C2034E55FD, Keys: dsAttrTypeStandard:NodePath

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.72, Node: /Local/Default, Module: PlistFile - ODNodeCopyDetails completed, delivered 1 result

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.73 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.73 - ODNodeRelease request, NodeID: 8BE4C568-EE69-47CA-802B-03C2034E55FD

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.73, Node: /Local/Default - ODNodeRelease completed

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.74 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.74 - ODNodeCreateWithNameAndOptions request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Search, Options: 0x0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.74 - ODNodeCreateWithNameAndOptions failed with error 'Unknown node name' (2000)

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.75 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.75 - ODNodeCreateWithNameAndOptions request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Search, Options: 0x0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.75 - ODNodeCreateWithNameAndOptions failed with error 'Unknown node name' (2000)

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.76 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.76 - ODNodeCreateWithNameAndOptions request, SessionID: 00000000-0000-0000-0000-000000000000, Name: /Local/Default, Options: 0x0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.76, Node: /Local/Default - node assigned UUID - FF17241D-BC11-43AD-82D6-1DB36B4377E8

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.76, Node: /Local/Default - ODNodeCreateWithNameAndOptions completed

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.77 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.77 - ODQueryCreateWithNode request, NodeID: FF17241D-BC11-43AD-82D6-1DB36B4377E8, RecordType(s): dsRecTypeStandard:Users, Attribute: dsAttrTypeStandard:RecordName, MatchType: Any, Equality: CaseIgnore, Value(s): dsRecordsAll, Requested Attributes: dsAttrTypeStandard:GeneratedUID,dsAttrTypeNative:LinkedIdentity,dsAttrTypeStand ard:RealName,dsAttrTypeStandard:GroupMembership,dsAttrTypeNative:IsHidden,dsAttr TypeStandard:Picture,dsAttrTypeStandard:UserCertificate,dsAttrTypeStandard:Apple MetaNodeLocation,dsAttrTypeStandard:RecordType,dsAttrTypeStandard:Comment,dsAttr TypeStandard:NestedGroups,dsAttrTypeStandard:PrimaryGroupID,dsAttrTypeStandard:A uthenticationAuthority,dsAttrTypeStandard:Keywords,dsAttrTypeStandard:RecordName ,dsAttrTypeStandard:JPEGPhoto,dsAttrTypeNative:_guest,dsAttrTypeStandard:AppleMe taRecordName,dsAttrTypeStandard:UserShell,dsAttrTypeStandard:GroupMembers,dsAttr TypeStandard:UniqueID,dsAttrTypeStandard:EMailAddress,dsAttrTypeStandard:NFSHome Directory, Max Results: 2147483647

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.77, Node: /Local/Default, Module: PlistFile - ODQueryCreateWithNode completed, delivered 86 results

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.78 - Client: ReportCrash, UID: 0, EUID: 0, GID: 0, EGID: 0

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.78 - ODNodeRelease request, NodeID: FF17241D-BC11-43AD-82D6-1DB36B4377E8

Mar 28 15:41:17 MacBook-Pro opendirectoryd[123]: 2620.78, Node: /Local/Default - ODNodeRelease completed

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Process: OS X Installer [453]

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Path: /Volumes/VOLUME/*/OS X Installer.app/Contents/MacOS/OS X Installer

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Identifier: OS X Installer

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Version: 1.0 (733)

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Code Type: X86-64 (Native)

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Parent Process: ??? [429]

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Responsible: OS X Installer [453]

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: User ID: 0

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Date/Time: 2016-03-28 15:40:37.144 -0700

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: OS Version: Mac OS X 10.11.4 (15E65)

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Report Version: 11

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Anonymous UUID: 56972A61-D95B-4B34-B2A9-FE712E828D64

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Time Awake Since Boot: 2100 seconds

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: System Integrity Protection: disabled

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Crashed Thread: 8 Dispatch queue: com.apple.root.default-qos

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Exception Type: EXC_ARITHMETIC (SIGFPE)

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Exception Codes: EXC_I386_DIV (divide by zero)

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Exception Note: EXC_CORPSE_NOTIFY

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Thread 0:: Dispatch queue: com.apple.main-thread

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 0 libsystem_kernel.dylib 0x0000000111342f72 mach_msg_trap + 10

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 1 libsystem_kernel.dylib 0x00000001113423b3 mach_msg + 55

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 2 com.apple.CoreFoundation 0x000000010dd6d1c4 __CFRunLoopServiceMachPort + 212

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 3 com.apple.CoreFoundation 0x000000010dd6c68c __CFRunLoopRun + 1356

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 4 com.apple.CoreFoundation 0x000000010dd6bed8 CFRunLoopRunSpecific + 296

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 5 com.apple.HIToolbox 0x0000000115e5d935 RunCurrentEventLoopInMode + 235

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 6 com.apple.HIToolbox 0x0000000115e5d76f ReceiveNextEventCommon + 432

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 7 com.apple.HIToolbox 0x0000000115e5d5af _BlockUntilNextEventMatchingListInModeWithFilter + 71

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 8 com.apple.AppKit 0x000000010c856efa _DPSNextEvent + 1067

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 9 com.apple.AppKit 0x000000010c85632a -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 10 com.apple.AppKit 0x000000010c84ae84 -[NSApplication run] + 682

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 11 com.apple.AppKit 0x000000010c81446c NSApplicationMain + 1176

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 12 com.apple.OS-X-Installer 0x000000010b96f9b3 0x10b96e000 + 6579

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 13 libdyld.dylib 0x00000001111635ad start + 1

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Thread 1:: Dispatch queue: com.apple.root.utility-qos

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 0 libsystem_kernel.dylib 0x0000000111342f72 mach_msg_trap + 10

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 1 libsystem_kernel.dylib 0x00000001113423b3 mach_msg + 55

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 2 com.apple.CoreFoundation 0x000000010dd6d1c4 __CFRunLoopServiceMachPort + 212

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 3 com.apple.CoreFoundation 0x000000010dd6c68c __CFRunLoopRun + 1356

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 4 com.apple.CoreFoundation 0x000000010dd6bed8 CFRunLoopRunSpecific + 296

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 5 com.apple.Foundation 0x000000010bdeedd9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 6 com.apple.Foundation 0x000000010be82f43 -[NSRunLoop(NSRunLoop) runUntilDate:] + 108

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 7 com.apple.OSInstaller 0x000000010b9eb3f1 -[OSIMigrateElement runReturningError:] + 1450

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 8 com.apple.OSInstaller 0x000000010b9e08f9 __35-[OSInstallController startInstall]_block_invoke + 1612

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 9 libdispatch.dylib 0x000000011111593d _dispatch_call_block_and_release + 12

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 10 libdispatch.dylib 0x000000011110a40b _dispatch_client_callout + 8

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 11 libdispatch.dylib 0x000000011110e29b _dispatch_root_queue_drain + 1890

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 12 libdispatch.dylib 0x000000011110db00 _dispatch_worker_thread3 + 91

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 13 libsystem_pthread.dylib 0x00000001114bc4de _pthread_wqthread + 1129

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 14 libsystem_pthread.dylib 0x00000001114ba341 start_wqthread + 13

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Thread 2:: Dispatch queue: com.apple.libdispatch-manager

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 0 libsystem_kernel.dylib 0x0000000111349efa kevent_qos + 10

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 1 libdispatch.dylib 0x0000000111110165 _dispatch_mgr_invoke + 216

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 2 libdispatch.dylib 0x000000011110fdcd _dispatch_mgr_thread + 52

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Thread 3:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 0 libsystem_kernel.dylib 0x000000011134910a __semwait_signal + 10

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 1 libsystem_c.dylib 0x000000011125cd17 nanosleep + 199

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 2 libsystem_c.dylib 0x000000011125cb77 sleep + 42

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 3 com.apple.IASUtilities 0x000000010bd805f8 do_log_watch + 43

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 4 libsystem_pthread.dylib 0x00000001114bc99d _pthread_body + 131

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 5 libsystem_pthread.dylib 0x00000001114bc91a _pthread_start + 168

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 6 libsystem_pthread.dylib 0x00000001114ba351 thread_start + 13

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Thread 4:: com.apple.NSEventThread

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 0 libsystem_kernel.dylib 0x0000000111342f72 mach_msg_trap + 10

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 1 libsystem_kernel.dylib 0x00000001113423b3 mach_msg + 55

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 2 com.apple.CoreFoundation 0x000000010dd6d1c4 __CFRunLoopServiceMachPort + 212

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 3 com.apple.CoreFoundation 0x000000010dd6c68c __CFRunLoopRun + 1356

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 4 com.apple.CoreFoundation 0x000000010dd6bed8 CFRunLoopRunSpecific + 296

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 5 com.apple.AppKit 0x000000010c9ace99 _NSEventThread + 149

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 6 libsystem_pthread.dylib 0x00000001114bc99d _pthread_body + 131

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 7 libsystem_pthread.dylib 0x00000001114bc91a _pthread_start + 168

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 8 libsystem_pthread.dylib 0x00000001114ba351 thread_start + 13

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Thread 5:: com.apple.NSURLConnectionLoader

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 0 libsystem_kernel.dylib 0x0000000111342f72 mach_msg_trap + 10

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 1 libsystem_kernel.dylib 0x00000001113423b3 mach_msg + 55

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 2 com.apple.CoreFoundation 0x000000010dd6d1c4 __CFRunLoopServiceMachPort + 212

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 3 com.apple.CoreFoundation 0x000000010dd6c68c __CFRunLoopRun + 1356

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 4 com.apple.CoreFoundation 0x000000010dd6bed8 CFRunLoopRunSpecific + 296

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 5 com.apple.CFNetwork 0x00000001105e2111 +[NSURLConnection(Loader) _resourceLoadLoop:] + 412

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 6 com.apple.Foundation 0x000000010bdffd64 __NSThread__start__ + 1351

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 7 libsystem_pthread.dylib 0x00000001114bc99d _pthread_body + 131

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 8 libsystem_pthread.dylib 0x00000001114bc91a _pthread_start + 168

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 9 libsystem_pthread.dylib 0x00000001114ba351 thread_start + 13

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]:

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: Thread 6:: JavaScriptCore::Marking

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 0 libsystem_kernel.dylib 0x0000000111348db6 __psynch_cvwait + 10

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 1 libsystem_pthread.dylib 0x00000001114bd728 _pthread_cond_wait + 767

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 2 libc++.1.dylib 0x0000000110f3a68f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47

Mar 28 15:41:18 MacBook-Pro ReportCrash[2620]: 3 com.apple.JavaScriptCore 0x000000010f82f5ab JSC::GCThread::waitForNextPhase() + 171

Mar 28 15:41:18 MacBook-Pro Rep

Posted on Mar 28, 2016 7:47 PM

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User profile for user: OCTAGRAM {8-3}__
OCTAGRAM {8-3}__
User level: Level 1
4 points

Posted on Jun 23, 2017 8:51 PM

I have managed to enter new OS by pushing Shift and thus booting into Safe mode. I've got asked several questions about my time zone, keyboard layout etc, and it ended with Login screen with newly created user. However, the next problem is that installer remained "sticky" somewhere. Every time I tried to boot in non-safe mode, installer was starting again. I have no idea where does it write, but I guessed that if I try to update system, that update will overrride installer in the boot options. Indeed, I've got different message after reboot: "Installing Software Update". And then after reboot I was finally in the new OS in normal mode.

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5 replies
Question marked as Top-ranking reply
User profile for user: OCTAGRAM {8-3}__
OCTAGRAM {8-3}__
User level: Level 1
4 points

Jun 23, 2017 8:51 PM in response to Peace-Freak

I have managed to enter new OS by pushing Shift and thus booting into Safe mode. I've got asked several questions about my time zone, keyboard layout etc, and it ended with Login screen with newly created user. However, the next problem is that installer remained "sticky" somewhere. Every time I tried to boot in non-safe mode, installer was starting again. I have no idea where does it write, but I guessed that if I try to update system, that update will overrride installer in the boot options. Indeed, I've got different message after reboot: "Installing Software Update". And then after reboot I was finally in the new OS in normal mode.

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,567 points

Mar 29, 2016 8:30 AM in response to Peace-Freak

Try a restart.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode

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User profile for user: jc3001
jc3001
User level: Level 1
9 points

Jun 1, 2016 5:20 PM in response to jc3001

SOLVED: My MacBook Pro didn't have a battery installed. I had to remove it b/c it got bloated one day. I installed a new battery and the upgrade didn't crash. Upgraded successfully to El Capitan.


Here is the specific error I was getting in the log file:


ReportCrash[2610]: 0 com.apple.installandsetup.SystemMigrationUtils 0x000000010f34fff7 logBatteryState + 963

Reply

Crash during upgrade to El Capitan

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