joeseagl

Q: Screen going blank intermittently

Just updated to the latest tv os. Now the picture keeps dropping out randomly and intermittently. It's only for about 1 or 2 seconds at a time, and it's maddening. It does it when watching any video, any app, and loses sound and video each time. It was working fine before the update. While the screen and sound go off, whatever was playing continues to play, so that when the screen and sound comes back, you've missed a few seconds of whatever you were watching.

 

I've played with the HDMI out settings on both the Apple TV and the television itself. Shut off the energy saving features of the television. Nothing seems to work. It's a Samsung LED SUHD 4K 50" TV.

AppleTV 2, tvOS 9.2

Posted on Mar 28, 2016 10:11 PM

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Q: Screen going blank intermittently

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