Why do I have to buy the same book over and over for each device?

Question

Why do I have to buy the same book over and over for each device?

I bought a book for the iPad on the iTunes app, then when I wanted to read the same book on my iPhone, I had to purchase the same book again and then to read on my Mac at home I had to purchase the same book again. I thought once I purchased a book under my account that I could use it on all of my devices, but apparently not so. Is this how it is supposed to work? Having to purchase the same book for each device? If not, how does this work and how do I get a refund for the two book I've purchased extra?

MacBook Pro with Retina display, OS X El Capitan (10.11.3), 16G RAM

Posted on Mar 28, 2016 10:16 PM

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Answer 1

King_Penguin

Level 10

334,336 points

Mar 29, 2016 1:06 AM in response to Kenneth Nielsen

When you buy an ibook it will be free to redownload on your other devices/computers, as long as the book remains in the store, it's the same version of the book, and you don't move countries (and you are using the same account that you bought it with).

How were you downloading it on your Mac ? Books that you can redownload will show in the Purchased link under Quick Links on the right-hand side of the iBookstore homepage in iBooks. They should also show in the ibookstore with Download instead of a price button.

You were charged for the same copy that you originally bought (there isn't ore than one version of the book in the store ?), and you are using the same account ? To contact iTunes Support : http://reportaproblem.apple.com

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Answer 2

Mar 29, 2016 11:18 AM in response to King_Penguin

it's the same version of the same book but was only listed with a new purchase price on each device. I even selected the download button which should have recognized I'd already bought the same book but did not and only sent me the trial version of the book which I then had to select "Purchase" in order to get the book on each additional device. All under the same account and same log-in name et. al.

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Answer 3

King_Penguin

Level 10

334,336 points

Mar 29, 2016 9:24 PM in response to Kenneth Nielsen

For my past purchases, those where it's the same version of the book still in the store, I see 'Purchased' and not the price. Try contacting iTunes Support and see what they say.

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Answer 4

May 28, 2016 9:25 PM in response to King_Penguin

If you are using the same apple signing, the bookstore and the app store will tell you that already have the book or have preordered it

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