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All replies
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Helpful answers
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Mar 30, 2016 12:24 PM in response to Fernbergjimby Jamz!,★HelpfulHello Fernbergjim,
I see that this issue is causing an inconvenience upon the usage of your iMac. This issue most likely has something to do with the internal parts of your iMac. You may be able to take it in to an Apple store for a paid repair in addition to consumer law for your country (dependant on your country).
This issue would best be fixed upon inspection by taking it in to an Apple Retail Store. If you have any further questions please do not hesitate to ask
Best Regards,
James
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Mar 30, 2016 12:27 PM in response to Jamz!by Fernbergjim,Thank you James
I just made an appointment with the Genius Bar at my closest Apple store
regards Jim
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Mar 30, 2016 1:53 PM in response to Fernbergjimby Old Toad,See if you iMac meets the requirements of this Apple recall, iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program - Apple Support, and, if it is, tell the Genius personnel when you take the Mac in.